After Sales Leader: Elevate Service & Customer Experience

Wyma; Snetterton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supplier of post-harvest machinery is seeking an After Sales Manager to enhance customer engagement and service performance. This role requires a strong background in technical sales, exceptional problem-solving skills, and a passion for customer satisfaction. The successful candidate will work closely with an international team to promote service excellence and drive improvements. A competitive salary and company vehicle are part of the offer, solidifying the commitment to employee development in Snetterton.

Benefits

Competitive salary

Company vehicle

Career development support

Family-owned culture

Qualifications

• Strong technical sales or service experience, ideally in capital equipment.
• High energy and responsiveness in a dynamic environment.
• Flexibility and positivity in problem-solving.

Responsibilities

• Engage with customers and partners across the UK, Ireland & Scandinavia.
• Boost service performance and customer satisfaction.
• Connect service, sales & marketing to improve offerings.

Skills

Technical sales or service experience

Customer satisfaction focus

Leadership skills

Problem-solving ability

CRM experience

Adaptability

Tools

CRM software

Service ticketing tools

Database tools

Job description

A leading supplier of post-harvest machinery is seeking an After Sales Manager to enhance customer engagement and service performance. This role requires a strong background in technical sales, exceptional problem-solving skills, and a passion for customer satisfaction. The successful candidate will work closely with an international team to promote service excellence and drive improvements. A competitive salary and company vehicle are part of the offer, solidifying the commitment to employee development in Snetterton.