Advisor (10-month fixed term maternity cover)

ARU Students' Union; Chelmsford; Hybrid; GBP 10,000 - 12,000; Part time

Job summary

A student union is seeking a part-time Advisor for a 10-month fixed-term contract based in Chelmsford, Writtle, or Cambridge. This role involves providing support and guidance to students on academic and welfare issues. Ideal candidates will have experience in delivering advice, a non-judgmental approach, and strong organizational and IT skills. The position offers flexible working opportunities and includes benefits like a health cash plan and enhanced leave allowances.

Benefits

Health cash plan

Enhanced pension scheme

Flexible working opportunities

Qualifications

• Experience of delivering advice, information, and support to students.
• Experience in handling sensitive and confidential information.
• Knowledge of key issues affecting students in higher education.

Responsibilities

• Providing independent advice and guidance to students via email and MS Teams.
• Interpreting and applying university policies when advising students.
• Representing students in university meetings and panels.

Skills

Delivering advice and support

Handling sensitive information

Knowledge of student issues

Ability to work independently

Excellent organizational skills

Building working relationships

Strong IT skills

Tools

Microsoft Office

MSL Case Manager

Advice Pro

Job description

Advisor (10-month fixed term maternity cover)

This role can be based at either Chelmsford, Writtle or Cambridge campuses.

Union are looking to recruit a part-time Advisor to join our team, for a 10-month fixed term contract to cover a period of maternity leave. You'll join our established team, providing information and support to students on a range of academic and welfare issues.

What you will be doing

• Providing independent advice, support and guidance to ARU students via email and MS Teams calls.
• Interpreting and applying university policy and procedure when providing advice to students.
• Advocating on behalf of and represent students as required at formal and informal University meetings including disciplinary, fitness to practice and academic misconduct panels.
• Communicating effectively with students, executive officers, Union and University staff on behalf of students.
• Maintaining up to date, accurate and orderly computerised client records.
• Participating in casework review, peer mentoring and supervision meetings to ensure best practice.

What we’re looking for

• Experience of delivering advice, information and support to students on university policy process.
• Experience in handling sensitive and confidential information, raising concerns via the correct channels where appropriate.
• Knowledge of key issues affecting students in higher education.
• A non-judgemental approach to students.
• Ability to work independently and use own initiative.

Skills that will help you

• Excellent organisational skills and able to prioritise work.
• A calm and professional approach when working under pressure.
• Skilled at building effective working relationships.
• Strong IT skills including Microsoft Office packages and Case Management systems e.g MSL Case Manager or Advice Pro.

Where will you be working

You can choose to be based on either the Chelmsford, Writtle or Cambridge campuses.

Why work for us?

• Health cash plan
• Enhanced pension scheme
• Enhanced leave allowance, including additional paid organisational closure days at Christmas and Easter
• Flexible and hybrid working opportunities
• Employee Assistance Programme
• Family friendly leave policies

About Union

Union represents approximately 35,000 students at Anglia Ruskin University (ARU) across campuses in Cambridge, Chelmsford, Peterborough, Writtle and London. In addition, we provide a range of services; academic and welfare advice, support to students running societies and volunteering opportunities in and around the campuses. Whilst we play an important student representative role that sometimes sees us challenge the University, we work closely with them and support areas of delivery within their strategy.

We are committed to equal opportunities in employment - we welcome applications from all sections of the community.

For a full job description and person specification, please click HERE .

The closing date for this position is: Sunday 11th January at 23:59.

In-person interviews will be held on 20th and 21st January.

Details
£10,279.81 per year
Location: Chelmsford, CM1 1SQ, GB