Advanced Nurse Practitioner

Coben Healthcare Ltd; Ipswich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care home provider in Ipswich seeks an experienced Hospitality Manager. This role involves overseeing hospitality operations, managing food service, and engaging residents through activities. The ideal candidate should have a strong background in hospitality, excellent people management, and organizational skills. This position offers an opportunity to enhance resident experience in a supportive environment.

Qualifications

• Previous experience in hospitality or care home settings is essential.
• Ability to engage residents and families positively.
• Knowledge of health and safety regulations and relevant legislation.

Responsibilities

• Oversee hospitality operations including food service and housekeeping.
• Develop engaging activities for residents.
• Manage the hospitality budget effectively.
• Ensure compliance with health and safety regulations.

Skills

Excellent communication skills

People management

Organizational skills

Job description

Overview

ROLE: HOSPITALITY MANAGER - CARE HOME, We are assisting them in their search for a Hospitality Manager for their modern, purpose built Nursing & Care Home in Downham Market, Norfolk.

As Hospitality Manager, you will possess excellent people management skills, coupled with great communication skills to provide the residents with an outstanding and positive experience. This role will oversee all aspects of hospitality operations, from ensuring health living food service and an engaging activities programme, making sure that housekeeping and maintenance operations are at the highest levels.

Responsibilities

• Oversee all aspects of hospitality operations, including food service with the chef for quality meals on time, housekeeping, and maintenance to high standards.
• Develop engaging activities promoting residents\' interests, fun and well-being.
• Maintain a top-notch first impression experience and uphold high cleanliness standards.
• Address maintenance issues promptly to keep the facility in good condition.
• Manage the hospitality budget to meet revenue targets while controlling costs.
• Build strong relationships with residents, families, and staff to enhance community engagement.
• Ensure staff are well-trained and equipped for effective performance.
• Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
• Reporting to the Home Manager / Regional Hospitality Manager.

Qualifications

• Previous experience with a hospitality background — preferably some hotel experience.
• Excellent communication, motivational and people skills.
• Genuine interest in engaging the residents and their families on a regular basis.
• Organisational skills with good time keeping.
• Candidates from care home, hotel or hospitality backgrounds, with knowledge of relevant laws, regulations and policies including employment and health and safety legislation are welcomed.