Adults Social Care Assistant - Reigate and Banstead

Surrey County Council; Pulborough; On-site; GBP 31,000; Full time

Job summary

A local government authority in Pulborough seeks compassionate individuals for social care support roles. Candidates are to assist practitioners in evaluating needs and managing caseloads for individuals. Valid driving and a willingness to travel are essential, along with empathy and compassion. This full-time position offers a starting salary of £30,647 with generous leave and local government pension benefits.

Benefits

Starting salary of £30,647

26 days’ holiday increasing with service

Local government pension

Up to 5 days of carer’s leave

Employee Assistance Programme

Qualifications

• Ability to empathise with individuals in need of social care assistance.
• Valid driving licence to drive in the UK and access to a vehicle.
• Willingness to travel across a wide geographical area.

Responsibilities

• Assist qualified practitioners with assessing people's needs.
• Be the first point of contact between the public and service.
• Hold a caseload of individuals and conduct routine monitoring.

Skills

Empathy

Compassion

Ability to gather information

Job description

About the Team

The Reigate and Banstead Locality Team supports adults (18+) with eligible care needs across East Surrey, in both community and hospital settings. We provide timely advice, guidance, and access to local resources, while promoting independence, wellbeing, and safeguarding those at risk. Our diverse, multidisciplinary team is committed to inclusive practice and continuous professional development. We foster a strengths-based approach focused on resilience and long-term outcomes, supported by a culture of reflection, innovation, and curiosity. We regularly hold best practice sessions to share knowledge, explore complex cases, and improve care approaches. These sessions strengthen team cohesion and support career growth, with staff encouraged to contribute ideas and access training. Collaboration and openness are central to our work. We celebrate diversity and empower individuals and communities to reach their potential. By learning from each other, our partners, and those we support, we ensure our care remains responsive, compassionate, and effective.

About the Role

We are looking for a range of compassionate and empathetic individuals with a variety of skills and experiences to work with the people we support, enabling them to enjoy a home of their own and an environment in which they are supported to live a healthy and meaningful lifestyle. Working in partnership with individuals, their carers, professional staff in other agencies and service providers, your role will be to assist qualified practitioners with a variety of tasks, including assessing people\'s needs and carrying out regular reviews. You will often be the first point of contact between the public and the service, gathering initial information and identifying the need for further assessment, as well as signposting people to other services. You will hold a caseload of individuals and carers who will generally have a support plan in place that requires routine monitoring.

Shortlisting Criteria

• The ability to empathise with, and show compassion towards, individuals in need of social care assistance.
• Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area.
• Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

Contact and Application

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Bianca Kelly via email or on MS Teams. The job advert closes at 23:59 on 5 October 2025 with interviews on Monday 20 October. An enhanced DBS check will be required for this role.

Additional Information

Local Government Reorganisation: Surrey County Council is undergoing Local Government Reorganisation, moving to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. We are a disability confident employer and guarantee an interview if you have a disability and meet the minimum criteria. We support adjustments from application to first day.

Offer and Benefits

• Starting salary of £30,647 per annum, 36 hours per week
• 26 days’ holiday rising to 28 after 2 years and 31 after 5 years
• Option to buy up to 10 days of additional annual leave
• Local government pension
• Up to 5 days of carer\'s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• Employee Assistance Programme (EAP) for health and wellbeing
• Learning and development hub and wellbeing discounts