Adults Service - Team Manager - Safeguarding

Ackerman Pierce Ltd; Woolley Green; On-site; GBP 53,000 - 59,000; Full time

Job summary

A leading local authority in Windsor & Maidenhead is seeking a Service Team Manager to lead a multidisciplinary team in adult social care. The role entails overseeing complex case management, promoting a safeguarding culture, and ensuring compliance with statutory duties. Candidates should have substantial experience in adult social care and demonstrate the ability to work collaboratively within various agencies. This position offers a competitive salary of £53,296 - £58,286 per annum.

Benefits

Personal consultant

Access to a variety of Social Care jobs

Quick and Easy Registration Process

Guaranteed weekly payment

Qualifications

• Substantial experience in adult social care (3-5 years).
• Experience in mental capacity assessments and safeguarding adults.
• Ability to work collaboratively in multi-agency settings.

Responsibilities

• Lead and develop a multidisciplinary team.
• Oversee compliance and quality assurance.
• Manage day-to-day service delivery and operational management.

Skills

Team Leadership

Complex Case Management

Performance Management

Stakeholder Engagement

Job description

Overview

Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum.

Responsibilities

As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition—to enable people in the borough to live independent and fulfilled lives—into outstanding practice and continuous service improvement.

This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.

Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan #removed#. You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care.

Main Duties

• Team Leadership & Performance
  • Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners)
  • Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews.
  • Champion staff development—identify training needs, run reflective team meetings and promote career progression.
  • Act as a positive role model for our HERO values.
• Quality Assurance & Compliance
  • Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals
  • Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies
  • Respond to complaints, identify learning and develop service improvement plans.
• Operational Management
  • Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management
  • Focus on resource allocation to maximise value and outcomes.
  • Produce monthly performance reports for senior leadership—KPIs, residents feedback, staff metrics
  • Chair Safeguarding and Best Interest meetings.
• Person-Centred Practice
  • Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning
  • Promote co-production—engage people who draw on services, carers and advocates in service design and governance.
  • Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility.
• Partnership & Stakeholder Engagement
  • Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams
  • Represent the service at multi-agency forums
  • Develop strategic partnerships to expand community resources and preventative services.

Minimum Requirements

• Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager.
• Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection
• Experience of performance management, staff supervision, appraisals and professional development
• Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes.
• A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential.

Benefits of working with Ackerman Pierce

• Your own personal consultant
• Access to a variety of Social Care jobs Nationwide
• DBS and Compliance Service
• Quick and Easy Registration Process
• Access to CPD
• Guaranteed weekly payment

To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information.

Job Title: Service Team Manager

Location: Windsor & Maidenhead

Salary: £53,296 - £58,286 per annum