Admissions Officer

South and City College Birmingham; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent further education provider in Birmingham seeks a Full Time Admissions Officer to ensure high-quality support for student applications. The role involves collaboration with internal teams to maintain accurate course information and assist applicants throughout the admissions process. Candidates should possess strong customer service skills and be fluent in spoken English. This position is critical in promoting a diverse and inclusive educational environment.

Qualifications

• Ability to interact with potential students and customers with a professional manner.
• Experience in processing applications or admissions.
• Understanding of the further education sector and its challenges.

Responsibilities

• Provide high-quality support in processing student applications.
• Collaborate with curriculum teams to update course information.
• Track student applications from receipt to offer.

Skills

Fluent English

Customer service skills

Team collaboration

Job description

Full Time Admissions Officer

Closing Date for applications: 11th January 2026

Job Purpose

The main responsibility of the post holder will be to ensure that the Admissions team provides a quality service to potential students and internal and external customers.

Key Accountabilities and Responsibilities

• Reporting to the Admissions Manager, you will be a member of the team which provides students with high quality support in the processing of their application to study at South and City College Birmingham.
• Working closely with the Curriculum teams in your allocated Division, you will support systems for collecting and updating course information, responding to course enquiries, and tracking student applications from receipt to an offer of a course place.

About South and City College Birmingham

We are one of the largest further education providers in the UK, with eight campuses across the city. We are committed to ensuring students have the relevant skills, qualifications and experience for their future, whether that is to seek employment or continue their education.

Our vision is to be recognised as an outstanding educational and economic resource by providing outstanding education, training that is primarily vocational in response to the needs of the learners, employers and other key stakeholders.

At South and City College Birmingham, equality, diversity and inclusion are integral to who we are and what we do. We are firmly committed to promoting and embedding the key principles for all within our institution, from our learners to our staff, governors, employers, visitors and contractors.

How to Apply

To apply, please click onto the "Apply Online" button below.

Safeguarding and Selection Process

The college is committed to safeguarding and promoting the welfare of children and young adults and expects all staff to share this commitment.

The successful applicant will be subject to all necessary pre-employment checks, including enhanced DBS; prohibition check; childcare disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work.

All applicants will be required to provide a minimum of two suitable references covering a 5-year period.

An online search will also be carried out as part of our due diligence on all shortlisted candidates.

This post is exempt from the Rehabilitation of Offenders Act 1974 and amendments to the Exceptions Order 1975, 2013 and 2020, meaning that when applying for certain jobs and activities certain spent convictions and cautions are "protected" so they do not need to be disclosed to employers, and if they are employers cannot take them into account.

Further information about filtering offences can be found in the DBS filtering guide.

Safeguarding is our top priority. We encourage all applicants to review our Safeguarding and Child Protection Policy, which outlines our commitment to the safety and wellbeing of learners.

This post is covered by Part 7 of the Immigration Act (2016). Therefore, the ability to speak fluent and spoken English is an essential requirement for this role.

For further details about the role and how to apply, please contact the People Services team by email at [email protected] if you have any queries not specified in the Job Description.