Admissions Assistant

Description This; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

A higher education provider in Leeds seeks an Admissions Assistant to facilitate the admissions process and provide support to applicants. The role requires strong organizational skills, customer service abilities, and proficiency in Microsoft Office. The ideal candidate will have relevant educational qualifications and experience in an admissions or similar role. Offering full-time work with benefits including 25 days annual leave and a discretionary performance bonus, this is an exciting opportunity to contribute to a growing team.

Benefits

25 days annual leave plus public holidays

Flexible Benefits: Cycle to Work, Workplace Nursery

Discretionary annual performance bonus

Employee referral scheme

Qualifications

• Degree or relevant experience is essential.
• Experience dealing with a wide range of individuals and resolving issues.
• Confidently uses Microsoft Office package.

Responsibilities

• Facilitate the admissions process ensuring quality service.
• Provide guidance on course options to applicants.
• Maintain accurate records in accordance with company requirements.

Skills

Customer service ethos

Organizational skills

Time management skills

Microsoft Office proficiency

Problem-solving skills

Ability to work under pressure

Education

Degree or relevant professional qualification

Tools

Zoho CRM

Job description

Our Vision: Changing lives through education

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision:Changing lives through education.

What We Do:The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy.

The role:Reporting totheAdmissions Manager,the Admissions Assistant willfacilitatethe admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service.

The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders.

Please note, we are unable to offer sponsorship for this position.

What The Role Involves:

• To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS.
• Support GBS in meeting its targets for recruitment across all programmes.
• Tomaintainaccuraterecordsin accordance withGBS requirements, ensuring compliance and maintenance of relevant systems.
• Ensureaccurateinput of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures.
• Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with internal and external queries concerning the progress and status of an application.
• Carry outinitialchecks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple applicationidentificationand immigration checks).
• Monitor the responses of applicants to decisions and update the information on the institutions student record system.
• Handle telephone and email enquiries from prospective students, independently and ina timelyand professional manner.
• Support Admissions Officer’s with the invigilation of all assessments and offering support to applicants whenrequired.
• Provide overall clerical support to the whole admissions department.

Essential Skills and Experience:

• Degree, or relevant professional qualification, or equivalent similar experience
• Experience of dealing with a wide range of demanding individuals and resolving problems quickly and calmly.
• Experience of being administratively self-sufficient and accustomed to exercising initiative.
• Experience of prioritising and ability to balance a diverse workload while working with precision.
• Confident user of the Microsoft Office package.
• Good organisational and time management skills; scheduling and prioritising multipleprojects and tasks with varying deadlines.
• Excellent customer service ethos to enable effective delivery services to internal and external stakeholders at all levels.
• Able toestablishand maintain productive professional relationships with colleagues and stakeholder groups.
• Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site.
• A methodical and organised approach to work witha high levelof accuracy and an eye for detail.
• Committed to working as part of a team.
• Demonstratea high levelof integrity and honesty, and an ability to manage information confidentially and sensitively.

Desirable Skills and Experience:

• Good understanding of the full student lifecycle, from enquiry to enrolment, and understanding of the importance of admissions processes inmaintainingstudent records and contribution to overall student experience.
• Demonstrable experience of the workings of an Admissions or related team.
• Experience in a course advisory role.
• Taking a pro-active approach to forward planning whilstremainingflexible to changing needs.
• Experience with Zoho CRM system.
• Ability to manage change and respond positively to new challenges.
• Knowledge of two or more languages.

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

One of my proudest achievements at GBS is being part of the Admissions department's growth and improvement. Over the past three years, I've seen the team expand from 30 to 90 employees. Being involved in shaping processes and ensuring admissions are robust and high-quality has been incredibly rewarding. It’s exciting to see how much we’ve accomplished as a team and how far we’ve come.

About Us

GEDU Global Education is a dynamic and innovative group of education providers.

Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.

Job Info

• Job Identification 25376
• Posting Date 12/24/2025, 10:59 AM
• Degree Level High School Graduate
• Job Schedule Full time
• Locations 1 Wellington Place, Leeds, LS1 4AP, GB