Administrator/Receptionist

NHS; Milford on Sea; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare provider in Leigh-on-Sea is seeking a part-time administrator/receptionist to join their practice support team. The role requires excellent IT and organisational skills, with responsibilities including administrative support to clinical staff, managing patient information, and handling inquiries. The ideal candidate is adaptable, friendly, and committed to providing high levels of customer service. The position is for 30 hours per week, and candidates must be flexible with their hours. Interested individuals should apply promptly to be considered for the role.

Qualifications

• Experienced administrator with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to work as part of a multi-disciplinary team and independently.

Responsibilities

• Provide secretarial and clerical support to clinical staff and practice team.
• Handle data entry for patient information into clinical systems.
• Manage workflow for review by doctors or health professionals.
• Register new patients and cover reception when required.

Skills

Excellent IT skills

Time management

Organisational skills

Effective communication

Attention to detail

Ability to multi-task

Job description

Job Summary

Highlands Surgery in Leigh-on-Sea has an opportunity for an administrator/receptionist to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a part‑time basis for 30 hours per week. The candidate must be flexible to days and hours. We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.

Interviews will take place on Thursday 18th December so applicants must be available for this date to be considered.

Main duties of the job

• Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
• Data entry and read coding of relevant patient information and medical data into the clinical system.
• Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
• Allocating workflow for review by doctors or other health professionals.
• Dealing with referrals to primary care.
• Processing practice post and emails.
• Registering new patients.
• Covering reception, as and when required.
• Handling enquiries efficiently.

About Us

Highlands Surgery is an innovative, and forward‑thinking practice based across two clinical sites. With a patient list size of 15,000, we are large enough to offer a diverse range of services while maintaining a supportive, close‑knit team environment. We are proud to be a training and development‑focused practice with a strong ethos around staff support and continuous improvement.

Our practice is led by three GP partners and supported by three salaried GPs, experienced long‑term locums, four dedicated practice nurses, an advanced nurse practitioner (ANP), and an in‑house pharmacist. We are also a key part of our Primary Care Network (PCN), offering access to services such as social prescribers, emergency care practitioners (ECPs), and MSK clinicians.

What makes us different?

• Two well‑equipped sites for clinical consultations and MSK services
• A large, professional Reception and Admin team committed to patient care
• A dedicated Prescription Team to manage medication requests efficiently
• A focus on high‑quality, sustainable patient care
• Strong PCN links with enhanced services to support our patients holistically
• A 'Outstanding' CQC rating and consistently high QOF achievement

We welcome interest from candidates who are enthusiastic about delivering high‑quality care in a collaborative and evolving environment.

Details

Date posted: 07 December 2025

Pay scheme: £12.21 an hour

Contract: Permanent

Working pattern: Part‑time

Reference number: 29224

Job locations: 1629-1643 London Road, Leigh on Sea, Essex, SS9 2SQ

Person Specification

Essential

• An experienced administrator, with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to multi‑task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi‑disciplinary team, as well as independently.
• Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

Desirable

• Primary care experience is desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Contact

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Employer: Primary Care Careers
Address: 1629-1643 London Road, Leigh on Sea, Essex, SS9 2SQ
Website: https://www.eoeprimarycarecareers.nhs.uk/