Administrator / Healthcare Assistant

Alliance Medical Ltd; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a motivated Healthcare Assistant/Administrator to support patient care through effective communication and organizational skills. You will be responsible for making telephone bookings and assisting patients directly. The ideal candidate should possess excellent IT skills, be organized, and work effectively under pressure. Early applications are encouraged, as the role may close before the advertised date.

Qualifications

• Experience in a healthcare environment preferred.
• Proven ability to meet and greet patients effectively.
• Strong organizational skills with filing and computer files.

Responsibilities

• Make telephone bookings for patients attending our services.
• Communicate effectively with patients both in person and over the phone.

Skills

Excellent communication skills

IT literacy

Organizational skills

Ability to work well under pressure

Ability to multitask

Tools

Microsoft Office

Job description

We have an exciting opportunity for a skilled and motivated Healthcare Assistant/Administrator to join our team.

You should ideally have experience in a Healthcare environment as you will be required to meet and greet patients.

Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.

Main duties of the job

A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential.

About us

Alliance Medical are Europe's leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.

We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.

We live by our company values to ensure the highest level of patient care.

Job responsibilities

Required Skills and Experience

• experience using Microsoft office
• skills of organising filing systems and computer files
• excellent communication skills, as you will be both patient facing and using the telephone.
• IT literacy
• excellent organisational skills
• the ability to work well under pressure
• the ability to multi task

Sponsorship

• Must be able to work in the UK without the need for sponsorship.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.