Administrator

Glasgow Centre for Inclusive Living; Hamilton; On-site; GBP 25,000; Full time

Job summary

A prominent UK charity is looking for a passionate Administrator based in Hamilton. In this full-time role, you will provide vital administrative support to the Lanarkshire Team in a busy office environment. Applicants should have at least two years' administrative experience and demonstrate excellent organizational and communication skills. The organization values inclusion and empowerment, making this an ideal opportunity for individuals who thrive on making a positive impact. Generous benefits and a supportive workplace culture are offered.

Benefits

25 days annual leave

6% Pension contribution

Group Life Insurance

Public holidays

Qualifications

• Minimum two years of administrative experience in a busy office environment.
• Strong written and verbal communication skills essential.
• Proficient with a variety of computer systems and applications.

Responsibilities

• Provide administrative support to the Lanarkshire Team.
• Handle a range of administrative tasks with high accuracy.
• Communicate clearly and effectively with colleagues and service users.

Skills

Strong communication skills

Excellent organisation

Time management

Attention to detail

Ability to work independently

Education

Two years administrative experience

Tools

CRM systems

Database management

Job description

Administrator

Location: Based from our Hamilton office, ML3 0XB

Salary: £24,357 per annum + Excellent Benefits!

Contract: Full time, Permanent - 35 Hours per Week

Benefits: 25 days annual leave increasing to 30 days after 5 years (pro‑rata for part time staff), 12 ½ public holidays, 6% Pension contribution and Group Life Insurance!

Join GCIL and Make a Difference! At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society. As a disabled‑people‑led organisation, we centre lived experience and pride ourselves on delivering high‑quality services that make a real impact in our communities. Communication and connection sit at the heart of everything we do.

Why Work With Us

• Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
• People‑Focused: You'll spend a significant amount of your time communicating — one‑to‑one, in groups, in the community, and online. If you love engaging with people, this is the role for you.
• Varied Outreach: From delivering training sessions to hosting workshops, events, and drop‑ins, you'll be out in the community building understanding and trust.
• Autonomy and Responsibility: Manage your own caseload and represent GCIL confidently through regular verbal and digital communication.
• Professional Growth: We'll support your development, including your communication, training delivery, and community engagement skills.

Responsibilities

• Provide administrative support to the Lanarkshire Team in a busy office environment.
• Manage your own workload effectively and work confidently on your own initiative.
• Handle a range of administrative tasks with accuracy and strong attention to detail.
• Use a variety of computer systems and software applications efficiently.
• Communicate clearly and professionally with colleagues, service users and external partners.
• Prioritise competing tasks and manage time effectively to meet deadlines.
• Maintain accurate records and assist with data entry and database updates.
• Support the coordination of appointments, meetings and other team activities.
• Ensure compliance with organisational policies, procedures and confidentiality standards.
• Contribute to creating an inclusive, supportive and accessible working environment.
• Undergo and maintain PVG scheme membership as required for the role.

Qualifications (Essential)

• Minimum two years administrative experience in a busy office environment.
• Strong communication skills written and verbal.
• Excellent organisation, time management and ability to prioritise competing tasks.
• Confident using a range of computer systems and software applications.
• High attention to detail and accuracy in all administrative tasks.
• Ability to work independently and use your own initiative.
• Ability to handle confidential information professionally and responsibly.
• Willingness to undergo and maintain PVG scheme membership.

Nice to Have

• Experience working in a third‑sector, health, social care or community‑focused organisation.
• Knowledge or lived experience relating to disability, accessibility or support systems.
• Familiarity with case management, databases or CRM systems.
• Experience supporting teams with appointment coordination, scheduling or service‑user communications.
• Understanding of inclusive practice and commitment to equality, diversity and accessibility.
• Ability to adapt to new systems, processes and organisational changes.

We Actively Welcome Disabled Applicants

As a disabled‑people‑led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society. We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply. If you need adjustments during the application or interview process, just let us know — we're happy to support you. We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

Ready to Join Us

If you're passionate about inclusion, empowerment, social justice, and working directly with people and if you thrive in a role built around communication we'd love to hear from you! Apply now and help shape a more inclusive, equitable society. This post will require PVG scheme membership. Closing date for completed applications: Friday 16th January 2026. Interview Date: Friday 30th January 2026. Application Reference (to be mentioned on your application form): GCILADM(phone number removed). No agencies please.