Administrator

2i Recruit Ltd; Guildford; On-site; GBP 25,000 - 26,000; Full time

Job summary

A well-established professional services company is seeking a proactive Client Administrator to join their team in Guildford. The role involves managing internal stakeholder communications, handling administrative tasks like document management, and providing support for various projects. An ideal candidate will have at least 6 months of administration or customer service experience, strong communication skills, and attention to detail. This position offers a salary between £25,000 and £26,000, suited for someone who thrives in a collaborative environment.

Qualifications

• At least 6 months' administration experience or customer service background.
• Strong written and verbal communication skills.
• Confident using IT systems and quick to learn new tools.

Responsibilities

• Act as a first point of contact for internal stakeholders.
• Provide timely updates on the progress of requests and tasks.
• Manage post, deliveries and courier services.

Skills

Communication skills

Organisational skills

Proactive approach

Attention to detail

Team player

Job description

Administrator - Guildford

£25,000 - £26,000

We're supporting a well -established professional services company in their search for a proactive and detail-oriented Client Administrator to join their team.

What you'll be doing:

• Act as a first point of contact for internal stakeholders, ensuring an exceptional service experience every time.
• Provide timely updates on the progress of requests and tasks.
• Work proactively to find solutions and deliver efficient support.
• Manage post, deliveries and courier services.
• Organise filing, archiving and retrieval of documents.
• Carry out photocopying, scanning, printing and binding as required.
• Process receipts, cheques, invoices and finance-related admin accurately.
• Assist with document preparation and formatting tasks.
• Update client or project records and ensure information is accurate and up to date.
• Support colleagues with ad-hoc projects and administrative tasks.
• Work as part of a centralised team, ensuring requests are handled promptly and effectively.
• Take ownership of your workload while being flexible to support team priorities.
• Contribute to a positive, collaborative, and solution-focused environment.

What we're looking for:

• At least 6 months' administration experience (customer service background also considered).
• Strong written and verbal communication skills.
• A proactive, solutions-focused approach and the ability to use initiative.
• Highly organised with strong attention to detail.
• A collaborative team player with a positive, professional attitude.
• Confident using IT systems and quick to learn new tools.

This role is ideal for someone with experience in administration or customer service who enjoys a varied workload, works well under pressure and takes pride in ensuring everything runs efficiently behind the scenes.