Administrator

NHS; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A regional mental health service in Canterbury is seeking a dynamic part-time Administrator for their administration team. The role involves providing essential support including data entry, managing communications, and supervising junior staff. Candidates should have NVQ Level 3 or equivalent, experience in administration, and customer service skills. The position offers a salary of £24,465 per annum, pro rata, and requires a commitment to a six-month probation period.

Qualifications

• Proven administration experience in a fast-paced environment.
• Excellent keyboard skills and ability to manage multiple tasks.
• Experience in customer service and dealing with confidential information.

Responsibilities

• Provide full secretarial and administrative support to the team.
• Manage diary and book appointments efficiently.
• Handle telephone calls and respond to queries promptly.

Skills

Microsoft Office

Organizational skills

Customer service

Attention to detail

Audio typing

Education

GCSE in Maths and English (grade C or above)

NVQ Level 3/RSA3 or equivalent

Job description

Job Summary

The following post has become available within KMPT for a dynamic, self-motivated, forward thinking Administrator. The position will be within the Ashford & Canterbury Mental Health Together (MHT) administration team, based at Laurel House, Canterbury for 30 hours per week, and will provide full secretarial and administrative support to a multi-disciplinary team.

The post holder will be educated to grade C or above GCSE in Maths and English or equivalent, and possess an NVQ Level 3/RSA3 or equivalent.

This post is subject to a six month probationary period.

Prior to interview you will be required to undertake numeracy, literacy and Trust values tests.

Main duties of the job

The ideal candidate will be a team player with excellent organisational and keyboard skills, be a competent audio typist, and possess a good working knowledge of Microsoft Office packages. They will also pay close attention to detail, be able to work to tight deadlines, be adaptable to changing/challenging situations and able to manage and prioritise their own work efficiently.

About Us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Details

Date posted: 25 November 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,465 a year Per annum pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 380-EK311-A
Job locations: Laurel House, 41 Old Dover Road, Canterbury, CT1 3HH

Job responsibilities

• Daily opening of post, date stamping and despatch
• Answering of telephone calls
• Data entry e.g. inputting of information such as new referrals, results of tests or questionnaires
• Checks relevant systems e.g. RiO for clinic appointment lists
• Liaising with other internal departments
• Photocopying
• Preparation of variety of documents and correspondence
• Printing information in spreadsheet or report format as required
• Likely to process confidential information
• Laminating of posters or reports and binding as appropriate
• Booking of appointments
• Arranging meetings and events
• Diary management
• Ordering of stationery and other supplies
• Supervision of band 2 Administration Assistant
• Minuting meetings

Person Specification

Essential

• Microsoft Office
• Maths and English grade C or above
• Educated to NVQ level 3 /RSA 3 or equivalent
• Administration experience
• Customer service experience

Desirable

• Minute taking
• Administration qualification
• NHS administration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Kent and Medway Mental Health NHS Trust
Address: Laurel House, 41 Old Dover Road, Canterbury, CT1 3HH
Employer's website: https://www.kentmedwaymentalhealth.nhs.uk