Administrator

Build Recruitment; Cardiff; On-site; GBP 22,000 - 28,000; Full time

Job summary

A building maintenance service provider in Cardiff is seeking an Administrator to join their Repairs team. The role involves coordinating maintenance works, managing reports, and providing general administrative support. The ideal candidate will have strong administration and communication skills, with experience in customer service or social housing being desirable. This office-based position offers 31 days of annual leave, company pension, and opportunities for progression.

Benefits

31 days annual leave

Company Pension

Progression opportunities

Working hours of 8am - 4:30pm / 8:30am - 5pm

Qualifications

• Experience in a customer service or administrative role is essential.
• Desirable experience in social housing.
• Strong proficiency in communication and administration.

Responsibilities

• Coordinate and schedule Repairs maintenance works.
• Raise jobs on the internal system.
• Communicate with the Contracts Manager.
• Answer phone calls and manage shared inbox.
• Generate reports and support general office functions.
• Manage paperwork and IT filing systems.

Skills

Strong Administration skills

Good communication skills

Social Housing background

Previous experience in an Administration/ Customer Service role

Job description

We are currently looking for an Administrator who has great customer service experience to join a provider of building maintenance and improvement services in the Cardiff area.

The Administrator will be responsible for providing comprehensive administrative support to the Repairs team, ensuring the efficient coordination and delivery of Repairs projects across the portfolio.

Accountabilities/ Responsibilities of the Administrator:

• Assist in the coordination and scheduling of Repairs maintenance works
• Raising jobs on the internal system
• Communicating with the Contracts Manager
• Answering phone calls and managing the shared inbox daily
• Generating reports and supporting general office functions
• Maintain correspondence and accurate management of paperwork and IT filing systems.
• Retrieving and inputting data onto IT/manual systems

Skills & Experience:

• Social Housing background - desirable
• Strong Administration skills
• Good communication skills
• Previous experience in an Administration/ Customer Service role

Benefits of the Administrator role:

• 31 days annual leave
• Company Pension
• Progression opportunities
• Working hours of 8am - 4:30pm / 8:30am - 5pm

Please note: This is an office based position - Monday to Friday.

Apply now or contact Chelsie at Build Recruitment on (phone number removed) / (url removed).

We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK.

We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process.

From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.