Administrator

Sanctuary Group; Birmingham; On-site; GBP 29,000; Full time

Job summary

A care home provider in Birmingham is seeking an Administrator to maintain administrative systems, ensuring effective operations and supporting a positive team environment. Ideal candidates will have strong administrative skills and a compassionate attitude toward residents. With a focus on teamwork and customer service, this role offers professional growth and a supportive workplace.

Benefits

Occupational sick pay

Confidential employee advice service

Wellbeing resources

Cycle to Work scheme

Additional overtime compensation

Financial wellbeing support

Contributory pension plan

Life assurance

Enhanced parental leave schemes

Qualifications

• Experience within a residential care or similar setting is desirable.
• Methodical and organised approach to maintain administrative systems.
• Ability to communicate well and have a flexible approach.

Responsibilities

• Maintain the Care Home’s administrative systems including payroll and finances.
• Process invoicing and petty cash while ensuring data is monitored and reported.
• Support colleagues and ensure effective operations for quality care.

Skills

Team work

Strong administrative skills

Customer service orientation

Communication skills

Compassionate attitude

Job description

Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for, their loved ones and as importantly, our dedicated and valued staff.

Administrator

Bartley Green Lodge Residential Care Home, 137 Field Lane, Bartley Green, Birmingham, West Midlands B32 4ER

£28,452.84 per annum based on 39 hours per week (pro rata) – £14.03 per hour

Why work for us?

We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Bartley Green for all regardless of role.

Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at Bartley Green is special and we’re looking for special people to join us. Become a part of it and apply for this role.

At the heart of our organisation are our incredible people and we're dedicated to making Sanctuary Care an amazing place to work. That's why we provide a package that includes support for: Your Mind and Body

• Occupational sick pay after 12 months service (for those on contracted hours only and subject to qualifying period)
• Confidential 24/7 employee advice service (Includes medical and legal advice)
• Wellbeing resources through our employee platforms including Aviva Digicare
• A greener commute with our Cycle to Work scheme

Your Financial Wellbeing

• Additional compensation for overtime
• Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
• Exclusive discounts through our e-hub platform
• Securing your future with our contributory pension plan, matched up to 7%
• Life assurance
• Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period

Your Job

• 25 days annual leave plus bank holidays (pro rata)
• Complimentary meals during long shifts
• Growth and development with us through comprehensive training and internal career opportunities
• Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
• Loyalty recognition scheme for 12 months service onwards
• CQCI Inspection bonus (subject to qualifying criteria)

Are you our next Administrator? Here’s more about the role:

• First and foremost – we work together as a team to enrich our residents’ lives – let’s support our colleagues too and have fun in the process
• You will be responsible for maintaining the Care Home’s administrative systems. This will include processing staff payroll and updating staff files, keeping account of finances such as invoicing and petty cash and being involved in data collation, monitoring and reporting
• It is important that you have a methodical and organised approach which will be well utilised as you ensure the home is operating effectively, allowing for the best level of care to be delivered to our residents

What skills do I need?

• Team work! A happy team, makes for happy residents and a happy home
• Strong administrative skills are required but it is just as important to us that you are as focused on delivering exceptional customer service as well as having an approachable, caring and compassionate attitude
• Experience within a residential care or similar setting is desirable
• Being able to communicate well is essential along with a flexible approach
• You will also be kind and have a real genuine like for older people and their needs, ensuring we treat everyone with the respect and dignity they deserve.

We hope you feel you could be our next team member.

Job Reference: 226810

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.