Administrator

Currys plc; Basingstoke; On-site; GBP 27,000; Full time

Job summary

A leading technology retailer seeks an Administrator for their Basingstoke Customer Service Centre. In this full-time role, you will communicate with customers, assign delivery drivers, and complete various administrative tasks. Ideal candidates will have some customer service experience, be enthusiastic about teamwork, and possess skills in Excel and Word. Join us to develop your career while positively impacting customers and the community.

Qualifications

• Experience or exposure to providing customer service.
• Passion for working in a fast-paced team.
• Experience with Excel and Word.

Responsibilities

• Communicate with internal and external customers.
• Assign delivery drivers with their routes.
• Complete administrative tasks including data reporting.
• Support the Currys team with queries or support.

Skills

Customer service experience

Team collaboration

Proficiency in Excel

Proficiency in Word

Job description

Role Overview

Administrator

Basingstoke Customer Service Centre

Permanent • Full Time • Grade 2 • Salary: £26,709 • Shift Pattern: 5 over 8 Days

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

Join us as an Administrator at our Customer Service Centre and you'll be responsible for communicating with customers and providing administrative support for our Customer Service Centre. You’ll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges. It’s a great feeling, and you’ll get to experience it often. We are the home delivery network for Currys.

Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Responsibilities

• Communicating with our internal and external customers
• Assigning delivery drivers with their routes
• Completing administrative tasks including producing data for reporting
• Supporting the whole of the Currys team with queries or support where required

People skills are one thing, but you’ll go a step further here by providing customer service that puts our customers first. You won’t stop in your pursuit of the best for your team, the business, our customers and yourself.

Qualifications

• Some experience or exposure to providing customer service
• Passion and enthusiasm for working in a fast-paced team
• Experience with Excel and Word

Why Join Us

Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on‑going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we’ll do our best to help.