Administrative Officer - CECS: Care Coordination

Brook Street; Lisburn; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an Administrative Officer for the Community Equipment & Continence Service in Lisburn. This role involves coordinating the ordering, delivery, and collection of essential equipment, ensuring high-quality service for clients and healthcare professionals. Ideal candidates must possess strong communication skills, proficiency in IT systems, and a customer-focused approach. This position is a temporary full-time role with a pay rate of £12.75 per hour, contributing to vital community services.

Responsibilities

• Operate IT systems and software packages to provide efficient service.
• Liaise with colleagues to maintain accurate information.
• Schedule deliveries and collections for equipment and products.
• Provide timely assistance to the public in person and by phone.
• Prepare collection documentation and arrange returns to the warehouse.
• Maintain accurate records of requisitions and paperwork.
• Investigate and resolve customer queries.
• Process stock and non-stock orders to ensure supply.
• Support management in operational aspects of CECS.
• Maintain community equipment stock and catalogue.

Skills

Strong communication and organisational skills

Proficiency in Microsoft Office and database systems

Customer-focused approach

Ability to work effectively as part of a busy team

Job description

A recruitment agency is seeking an Administrative Officer for the Community Equipment & Continence Service in Lisburn. This role involves coordinating the ordering, delivery, and collection of essential equipment, ensuring high-quality service for clients and healthcare professionals. Ideal candidates must possess strong communication skills, proficiency in IT systems, and a customer-focused approach. This position is a temporary full-time role with a pay rate of £12.75 per hour, contributing to vital community services.