Administrative Officer

Brook Street; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public service organization is seeking an Administrative Officer in Harrogate. You'll ensure smooth court operations, assist with hearings, and manage casework. This temporary position offers extensive training and is part of a respected public service, providing opportunities for future career progression.

Benefits

Full training and continuous development

Opportunity for career progression

Work that makes a genuine impact

Qualifications

• Relevant administrative experience in a fast-paced environment.
• Proficiency in IT and digital systems.
• Ability to manage workload and use initiative.

Responsibilities

• Prepare and manage case files and court documents.
• Assist court and tribunal hearings.
• Schedule hearings and issue legal notices.

Skills

Relevant administrative experience

IT proficiency

Strong communication skills

Organization skills

Customer service skills

Education

5 GCSE passes (A*-C) or NVQ Business Administration level II

Job description

Administrative Officer

Location: Harrogate

Pay: £12.36 per hour rising to £12.53 per hour after 12 weeks in assignment

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday to Friday)

Overview

Ministry of Justice plays a central role in the delivery of justice across England and Wales. It is responsible for administering criminal, civil, and family courts and tribunals. The organisation is committed to continuous improvement, Lean working principles, and delivering a consistently high standard of public service.

What Will Be Your Day-to-Day Tasks?

As an Administrative Officer, you'll play a vital role in the day-to-day running of courts and tribunals. Working as part of a team, you will help ensure cases progress smoothly and customers receive an excellent standard of service.

Your duties may include:

• Preparing and managing case files, documents, and court papers
• Assisting court and tribunal hearings, including clerking and administrative tasks
• Handling face-to-face, telephone, and written enquiries
• Drafting correspondence, notes, reports, and standard communications
• Booking rooms, organising meetings, and preparing related materials
• Accurately processing casework, legal documents, and financial records
• Scheduling hearings, issuing legal notices, and processing warrants
• Assisting with improvement initiatives and contributing to team meetings
• Assisting the judge and managing the courtroom, ensuring it runs smoothly and that everyone is in the right place at the right time
• Implementing updates and informing the judge
• Speaking aloud in the courtroom and acting as liaison between jury and judge
• Sitting beside the judge and using computers to change slides or show evidence as needed
• Preparing all the case papers for the judge to ensure they are fully prepared for court

What’s in this for you?

• An opportunity to be part of a respected public service
• Full training and continuous development
• Work that makes a genuine impact on people's lives
• Experience within the Operational Delivery Profession, offering future career progression across the civil service
• Varied and engaging day-to-day responsibilities

Skills & Experience Required:

• Relevant administrative experience
• IT proficiency and confidence working with data and digital systems
• Strong communication, organisation, and customer service skills
• Ability to manage workload and use initiative within defined systems and processes
• 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required.

Please note we are seeing a large volume of applications per role, and therefore we ask that if you have not heard within 7-14 working days, you presume you have on this occasion been unsuccessful.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.