Administrative Assistant

Tate; Stansted Mountfitchet; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A well-known organization in Stansted is seeking an Administrative Assistant to provide strong administrative support within the Technical Department. The ideal candidate will be proficient in Microsoft applications and possess strong organizational and communication skills. The role involves managing technical inquiries, coordinating training, and maintaining records. This position offers a workplace pension, 28 days holiday plus bank holidays, and occasional travel to other locations.

Benefits

Workplace Pension

28 days holiday plus bank holidays

Qualifications

• Experience with Microsoft Office applications including Outlook, Office and Teams.
• Strong communication skills and ability to work across departments.
• Organizational skills and ability to manage multiple tasks.

Responsibilities

• Answer technical enquiries and liaise with the appropriate departments.
• Manage customer technical training requests and confirm dates.
• Maintain files in Teams and coordinate enquiries.

Skills

Proficiency with Microsoft applications

Strong communication skills

Organizational skills

Tools

Sage

Horizon

Job description

Overview

Role - Administrative Assistant. This role provides strong administrative support within the company's Technical Department, using Microsoft applications (Outlook, Office and Teams) and other systems (Sage, Horizon, etc.) to ensure effective execution and efficient workflows. You will work closely with the Technical Departmental Administrator & Office Manager to provide compliant administration and communicate effectively with other departments and external customers, representing the company in a positive, polite, helpful, and approachable manner.

Responsibilities

• Answer technical enquiries on the Horizon system, technical inbox and via CRM, and liaise with the appropriate person/department to facilitate enquiries.
• Manage customer technical training requests, confirm dates and issue certificates upon completion.
• Maintain files in Teams.
• Coordinate enquiries for permission requests from customers and Third Party Certification bodies with sales.
• Issue permission letters manually and via the accreditation hub; coordinate production of data sheets with the technical team and progress these to the supply chain team.
• Compile product buying specs via templates and submit to suppliers for signature.
• Assist with ad hoc duties including raising purchase orders, checking invoices against quotes, and approving payments or querying as required.
• Input archive files into the company database.
• Perform general office duties and arrange catering for meetings, training, etc.
• Purchase office supplies (e.g., via Amazon, Sainsbury's).

Requirements / Qualifications

• Proficiency with Microsoft applications including Outlook, Office and Teams; experience with Sage, Horizon and other relevant systems.
• Strong communication skills and ability to work across departments and with external customers.
• Organizational skills and the ability to manage multiple tasks and deadlines.

Details

• Hours: 9am to 5pm
• Location: Stansted, Essex (Driver and use of car is very beneficial)
• Holiday: 28 days plus bank holidays
• Benefits: Workplace Pension
• Start Date: As soon as possible
• Note: The role will occasionally involve travel to the company's HQ in Scotland and other international office locations for work, training or trade events when required.

Application & Equal Opportunity

Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience, please let us know if any adjustments are needed during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. We also invite you to share your preferred pronouns in your application.