Administration Support Secretary

NHS; Chichester; On-site; GBP 23,000 - 28,000; Full time

Job summary

A healthcare provider in the UK is looking for an enthusiastic Administration Support Secretary to provide efficient support to the Gastroenterology Team. The ideal candidate will have strong IT skills and attention to detail, dealing with patient information accurately. Experience in administration within the NHS is advantageous but not essential, as training will be provided. This role requires both teamwork and the ability to work independently, managing tasks effectively to meet deadlines.

Qualifications

• Experience in secretarial or administrative work is required.
• Previous NHS experience in acute or primary care is beneficial.
• Ability to maintain professionalism when interacting with patients.

Responsibilities

• Provide efficient administration support to the Gastroenterology Team.
• Type admin dictations and prioritize work according to demands.
• Liaise with various healthcare professionals to ensure effective communication.

Skills

Attention to detail

IT competency

Communication skills

Ability to prioritize workload

Education

Good all round education to GCE/GCSE or equivalent

Medical secretarial qualification RSA stage 3 or equivalent

Tools

Microsoft Office

Various software for booking and tracking patients

Job description

Administration Support Secretary

The closing date is 14 December 2025

We are looking for an enthusiastic and motivated person to provide efficient administration support to our Gastroenterology Team. We are looking to recruit someone who can work well both within a team and unsupervised.

Attention to detail is essential as you will be dealing with repetition where accuracy is key. You will need to be IT competent and have experience with a variety of software.

NHS experience, medical terminology and typing skills would be advantageous, though not essential as full training will be given to the right person.

Main duties of the job

• Working as part of a team and independently using initiative to ensure effective working.
• Typing of Gastroenterology Consultant, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
• Ensuring patient details are accurate and up to date.
• Using a variety of software and programmes to book and track patients.
• General Administration, message taking and enquiries are processed in a reasonable time frame.
• Liaising and communicating with a wide variety of health care professionals and admin support teams.
• To prioritise and organise workload to meet deadlines and to adapt to ad‑hoc requests.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

• Working as part of a team and independently using initiative to ensure effective working.
• Typing of Gastroenterology Consultant, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
• Ensuring patient details are accurate and up to date.
• Using a variety of software and programmes to book and track patients.
• General Administration, message taking and enquiries are processed in a reasonable time frame.
• Liaising and communicating with a wide variety of health care professionals and admin support teams.
• To prioritise and organise workload to meet deadlines and to adapt to ad‑hoc requests.

Person Specification

Qualifications

• Good all round education to GCE/GCSE or equivalent
• Previous experience of secretarial/ administrative work
• Previous NHS work experience in an acute or primary care setting
• Excellent keyboard skills and software knowledge
• Previous 12 month clerical experience in a relevant role/team player
• Medical secretarial qualification RSA stage 3 or equivalent
• Medical terminology
• Ability to show empathy and understanding.
• Ability to maintain professionalism when interacting with patients and staff.
• Ability to organise and prioritise own workload with conflicting priorities.

Equality, Diversity, and Inclusion

• Evidence of having championed diversity in previous roles (as appropriate to role)
• Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)