Administration Officer

JT Recruit; Loughborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local council in Loughborough is seeking a Licensing Assistant to support the Licensing Team. This role involves handling applications for various licenses, ensuring all documents are valid and accurate, while providing excellent customer service. Candidates should possess strong administration, IT skills, and a professional telephone manner. The position offers a full-time schedule of 37 hours per week, working Monday to Friday.

Qualifications

• Excellent customer service and administration skills are required.
• Good IT skills and a professional telephone manner.
• Experience within a licensing department is an advantage.

Responsibilities

• Deal with applications for various licences.
• Analyse and check all documents for validity and accuracy.
• Provide customer service over the phone and by email.

Skills

Excellent Administration

Excellent Customer Service

Excellent IT

Excellent Telephone manner

Job description

Local Council are looking for a Licensing Assistant to join them on a temp to perm basis.

Working and supporting the Licensing Team and Manager you will be required to deal with applications for various licences, including Private Hire Vehicles, Hackney Carriages and Driving licences.

As part of the role, you will analyse and check all documents for validity and accuracy. Providing excellent customer service and dealing with applicants over the phone and by email.

Therefore, you should have excellent customer service and administration skills together with excellent telephone manner good IT skills.

Skills Required

• Excellent Administration
• Excellent Customer Service
• Excellent IT
• Excellent Telephone manner

Experience working within a licencing department or similar would be an advantage, but not necessary.

The position is working Monday to Friday 37 hours per week