Administration Officer

Link 3 Recruitment; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

An educational support provider in the East Midlands is seeking an experienced administrator to enhance day-to-day operations. The role involves managing communications, maintaining records, and ensuring compliance with school policies. Candidates should have strong organizational skills and prior administrative experience, preferably in a school setting. Proficiency in Microsoft Office and a commitment to safeguarding are essential. This position offers a dynamic environment working closely with students and staff.

Qualifications

• Previous administrative experience (school or similar environment desirable).
• Commitment to safeguarding and confidentiality.
• Experience of working with children and families is desirable.

Responsibilities

• Provide efficient and effective administrative support to the school.
• Ensure smooth day-to-day operations and compliance with policies.
• Record, monitor and report on pupil attendance and punctuality.

Skills

Excellent organisational skills

Strong written and verbal communication

Proficiency in Microsoft Office

Ability to work under pressure

Attention to detail

Tools

SIMS

Arbor

Job description

Job Purpose

To provide efficient and effective administrative support to the school, ensuring smooth day-to-day operations, excellent communication with parents/carers and staff, and compliance with statutory and school policies.

Key Responsibilities

General Administration

• Act as the first point of contact for parents, visitors and staff; deal with enquiries promptly and professionally.
• Manage incoming calls, emails and correspondence.
• Maintain and update school records, databases and filing systems (including SIMS/Arbor or other MIS).
• Prepare letters, reports, newsletters and other communications for parents and staff.

Attendance & Pupil Records

• Record, monitor and report on pupil attendance and punctuality.
• Maintain accurate pupil records, including admissions, leavers, and safeguarding information.
• Assist with school census returns and statutory data submissions.

Finance & HR (if applicable)

• Process purchase orders, invoices, and payments in line with school financial procedures.
• Assist with payroll information, staff absence records, and recruitment paperwork.

Events & Logistics

• Support the organisation of school events, meetings, and trips.
• Manage room bookings, hospitality, and resources as required.

Compliance & Safeguarding

• Ensure visitor sign-in and safeguarding procedures are followed.
• Maintain confidentiality of information at all times.
• Support with DBS checks and safer recruitment documentation where required.

Person Specification

Essential:

• Previous administrative experience (school or similar environment desirable).
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and/or school MIS systems.
• Ability to work under pressure, multitask and meet deadlines.
• Commitment to safeguarding and confidentiality.

Desirable:

• Knowledge of school systems such as SIMS, Arbor or Bromcom.
• Experience of working with children and families.
• First aid training.

Key Competencies

• Professional, approachable manner with pupils, parents, staff and visitors.
• Attention to detail and accuracy in record keeping.
• Ability to work both independently and as part of a team.
• Adaptability and willingness to learn new systems or processes.