Administration Manager

Birtenshaw; Bolton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A social services organization in Bolton is seeking an Administration Manager to oversee the administration team and enhance operational efficiency. The ideal candidate will ensure documentation accuracy while liaising with various stakeholders. Strong managerial and communication skills are essential. This is a full-time, office-based position with excellent benefits including 32 days of holiday and employee assistance programs.

Benefits

Free Enhanced DBS check

32 days holiday

Staff Recognition Schemes

Employee Assistance Programme

Discount schemes for local shops

Qualifications

• Proven experience in administration management and team leadership.
• Strong understanding of efficiency and effectiveness in business processes.
• Ability to liaise with multidisciplinary teams and manage documentation.

Responsibilities

• Manage the administration team and oversee office processes.
• Support IT functions and ensure tasks are delegated efficiently.
• Liaise with various stakeholders for EHCP reviews and documentation.

Skills

Process improvement

IT support

Professional communication

Job description

Overview

The Birtenshaw Group are looking to appoint an Administration Manager to manage the administration team and to ensure the smooth running of the administration offices and support services, across all Birtenshaw services.

Responsibilities

• Review current processes and procedures within the office, ensure the needs of the business are met in an efficient and effective way and to make recommendations for improvement.
• To play a key part in supporting the IT functions across the organisation.
• Ensure tasks are clearly delegated to members of the administration team.
• Liaise with Parents, social workers, SEN teams and education staff in regards to the scheduling of your allocated EHCP reviews.
• Collate all documents from required professionals, summarise the outcomes of EHCPs and forward all completed documents to attendees, within the set timescales.
• To maintain the highest standards of professionalism in line with occupational and organisational Codes of Conduct.

Requirements

This is a full-time, office-based position.

Benefits

• Free Enhanced DBS check
• 32 days holiday including public holidays
• Staff Recognition Schemes – employee of the month, refer a friend, long service plus nominations for national awards
• Staff Council – a forum in which staff from all sections of the organisation can suggest and initiate change
• Salary Protection Scheme in the event of longer-term absence from work due to illness or injury (contracted staff)
• Employee Assistance Programme – access to a 24-hour advice line offering support on a range of life and work, money and family issues and 24 hour medical support including online GP appointments, physiotherapy and mental health support and counselling (contracted staff)
• Discount schemes for local and national shops and services

Other information

All employees are required to be committed to implementing Birtenshaw Group policies and procedures to ensure the health, safety and general welfare of children and adults. The Birtenshaw Group is committed to safeguarding and promoting the welfare of all service users and expects all employees to share and uphold this commitment.

This post is exempt from the Rehabilitation of Offenders Act 1974, this means that any potential employee is still required to disclose what would normally be considered a “spent” conviction. An enhanced Disclosure and Barring Service (DBS) check is required. Information provided by you or the DBS will be dealt with in confidence and in accordance with the DBS Code of Practice which can be viewed via DBS website. All offers of employment are made subject to safeguarding / pre-employment checks including satisfactory references, pre-employment medical, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

Closing Date: 15/09/2025 at 9am