Administration assistant Speech and Language Team CTALD

Central and North West London NHS Foundation Trust; Milton Keynes; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare organization is seeking an enthusiastic Administration Assistant for the Speech and Language Team. This role involves providing full clinical administration support, coordinating meetings, and ensuring accurate communication. Strong organizational skills and experience with client management systems are essential. The position offers a salary range from £24,937 to £26,598 per annum, pro rata, with opportunities for professional development.

Qualifications

• Previous experience of working within a team.
• Experience working in an office environment.
• Experience of working with adults with learning disabilities or with Speech and Language Therapists.

Responsibilities

• Demonstrate accurate typing of correspondence.
• Ensure information is correctly stored.
• Prepare basic resources using Widget/Photosymbols/Twinkle software.
• Liaise with staff and service users clearly.

Skills

Knowledge of MS Office packages

Excellent organisational skills

Excellent Interpersonal skills

Ability to work as part of a team

Advanced keyboard skills

Education

GCSE/ 'O' Level standard for English or equivalent

RSA III or equivalent office experience

Tools

SYSTMONE

Liquid Logic (LAS)

Job description

Central and North West London NHS Foundation Trust

Administration assistant Speech and Language Team CTALD

The closing date is 04 December 2025

We are looking for an enthusiastic person who can provide full clinical administration support for the Speech and Language Service.

Deputise for the administrator within the wider Community Team for Adults with a Learning Disability (CTALD).

To produce a range of resources for service users and easy read documents to support communication skills and enhance independence.

To contribute towards service improvements in a positive and proactive manner.

Main duties of the job

To display excellent communication skills in writing, on the telephone and in face‑to‑face communication in all dealings with clients, colleagues and other professionals.

About us

There's a place for you at CNWL. We're passionate about delivering first‑class patient‑centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.

Job responsibilities

Demonstrate accurate typing of correspondence using a range of Microsoft I.T. packages.

Ensure information is correctly stored and can be easily accessed when required.

Photocopying, scanning, printing, laminating and binding as required.

Prepare basic resources using Widget/Photosymbols/Twinkle software.

To maintain and co‑ordinate meetings in electronic diaries, book meeting rooms using electronic systems.

To take accurate minutes in meetings and promptly type and distribute, taking responsibility for own actions.

Liaise with staff, service users and a range of professionals in a clear and precise fashion.

Receive and process incoming and outgoing communications in a timely way.

Conversant with operational procedures within the Speech and Language Therapy Service in order to provide administrative cover for colleagues.

To ensure clients details are accurately and speedily added to the client management system (System One and Liquid logic/LAS) to ensure the appropriate administration of their clinical care.

To be fully conversant with a wide variety of administrative procedures in use within the Speech and Language Therapy Administration team and to be able to switch between them whilst maintaining accuracy at all times.

Person Specification

Experience

• Previous experience of working within a team
• Previous experience working in an office environment
• Previous experience of working with adults with learning disability or with Speech and Language Therapists
• Experience of SYSTMONE – client management system
• Experience of using Liquid Logic (LAS) client management system

Education and Qualifications

• GCSE/ 'O' Level standard for English or equivalent
• Advanced keyboard skills
• RSA III or equivalent office experience

Skills and knowledge

• Knowledge of MS Office packages
• Excellent organisational skills
• Excellent Interpersonal skills
• Flexible and able to manage a range of tasks competing for attention
• Ability to develop & maintain good standards of communication and confidentiality
• Ability to work as part of a team

Other

• Hold a UK driving licence with access to own vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Central and North West London NHS Foundation Trust

£24,937 to £26,598 a year per annum pro rata