Administration Assistant AAC

Harrogate and District NHS Foundation Trust; Harrogate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local NHS organization in Harrogate is seeking an enthusiastic Service Admin Assistant to support the Active Against Cancer service. This role involves managing patient enrolment, providing administrative support, and communicating with patients. Ideal candidates should have strong organisational skills and experience in administrative roles, preferably with direct patient contact. Join the team and make a meaningful difference in patients' lives as they navigate their cancer journey.

Benefits

Staff Recognition Awards

Employee Assistance Programme

Counselling service

Fast-track Physiotherapy service

Qualifications

• Experience in administrative roles, preferably with direct patient contact.
• Strong organisational and communication skills are essential.
• Prior experience working with vulnerable patients is advantageous.

Responsibilities

• Provide administration support to the AAC team.
• Manage patient enrolment and attendance.
• Communicate effectively with patients and team members.
• Support the smooth delivery of the AAC service.

Skills

Strong organisational skills

Effective communication skills

Experience with NHS IT systems

Experience in administrative roles

Direct patient contact experience

Job description

Harrogate and District Foundation Trust (HDFT) is excited to offer a rare and rewarding opportunity to join the innovative Active Against Cancer service as a Service Admin Assistant. You will play a vital role in supporting the team with administration duties and work closely with the AAC Care Co-ordinator to ensure patients are enrolled in AAC classes and their attendance is accurately recorded.

We’re looking for an enthusiastic individual with experience in administrative roles, ideally with some direct patient contact. Strong organisational and communication skills are essential, and prior experience working with vulnerable patients and NHS IT systems would be advantageous. Above all, you’ll be passionate about supporting patients through their cancer journey.

Active Against Cancer is a unique and cutting-edge service that helps cancer patients improve their physical activity levels to reduce fatigue, anxiety, depression, and improve recovery outcomes. You will work alongside a diverse group of people, including patients, physical trainers, HSFC staff, volunteers, and fundraisers, contributing directly to enhancing patient care and wellbeing.

Key Responsibilities

1. Provide administration support to the AAC team
2. Work closely with the AAC Care Co-ordinator to manage patient enrolment and attendance
3. Communicate effectively with patients and team members
4. Support the smooth delivery of the AAC service

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!

We Offer Colleagues

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please Note

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

For further details / informal visits contact:

Name: Anne Mann
Job title: Service Manager
Email: [e-mail]
Telephone: [phone]