Administration Assistant

Essex Partnership University NHS Foundation Trust; Rochford; On-site; GBP 24,000 - 27,000; Part time

Job summary

A healthcare organization in Rochford seeks a Part Time Administration Assistant to work from Monday to Friday, 9:00 to 14:00. Responsibilities include handling enquiries, cash management, and administrative support for clinical staff. Candidates should have a good standard of education, excellent administration and communication skills, and proficiency in Microsoft Office. This position offers training, career development opportunities, and benefits such as 27 holiday days, pension contributions, and employee discounts.

Benefits

27 days holiday plus bank holidays

Excellent pension up to 14.5%

Staff discounts

£8K relocation package

Interest-free season ticket loans

Qualifications

• Candidates must have experience in administration and be computer literate.
• A flexible and patient-oriented approach to support patient care.
• Previous clerical experience in the NHS is desirable.

Responsibilities

• Handle telephone enquiries and cash management.
• Provide general administrative support to clinical staff.
• Assist patients and colleagues with queries.

Skills

Excellent administration skills

IT Skills

Communication skills

Organisational skills

Education

General education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Essex Partnership University NHS Foundation Trust

Administration Assistant

The closing date is 19 January 2026

Essex Partnership University NHS Foundation Trust (EPUT) is looking for a Part Time Administration Assistant, to work Monday - Friday, 9.00 - 14.00 at both Rochford Hospital & Brockfield House, Runwell.

The post holder must be flexible able to work on their own initiative and a part of a team. The role will involve frontline tasks, including telephone enquiries, cash handling and reconciling accounts, face to face with patients and clinical staff, travelling to different trust sites, assisting the team where needed. There will be other general administrative tasks involved to support the clinical staff.

We will offer you support, supervision, training and the opportunity for personal development.

Main duties of the job

We are looking for experienced candidates with an excellent level of administration, interpersonal and organisational skills. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include telephone calls from clients and due to the nature of the services we carry out administrative support for these can sometimes be distressing. Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self‑motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.
• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest‑free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Job responsibilities

Please see attached the documents for detailed job description and comprehensive person specification.

Person Specification

Education and Qualifications

• Good standard of general education
• IT Skills and relevant microsoft packages

Job related experience

• Ability to communicate both verbally and in writing
• Previous experience of working for the NHS in a clerical role

Knowledge

• Ability to assist both patients and colleagues with queries
• Methodical and organised approach to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a year per annum pro rata