Admin Support Volunteer

Rotherham Doncaster and South Humber NHS Foundation Trust; Doncaster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A regional healthcare foundation in the UK is seeking compassionate volunteers for administrative support in mental health services. Responsibilities include greeting visitors, answering inquiries, and preparing patient information. Ideal candidates should be empathetic and motivated. This role offers valuable experience in a healthcare setting and the chance to contribute positively to mental health initiatives.

Benefits

Gain experience in healthcare

Opportunity to support mental health initiatives

Qualifications

• Empathic and motivated individuals are preferred.
• Good communication skills are required for interacting with patients.
• Ability to perform various administrative tasks is needed.

Responsibilities

• Greet visitors and provide refreshments.
• Respond to inquiries and provide appropriate responses.
• Answer telephones and remind patients of appointments.
• Deliver and collect documents within the site.
• Prepare patient packs and information.
• Perform ad-hoc administrative duties as needed.

Job description

We are pleased to offer volunteer opportunities to provide administrative support within the Talking Therapies teams in Scunthorpe, Rotherham, and Doncaster. Please specify your preferred location when applying. Talking Therapies offers free, confidential support for individuals facing mental health challenges such as stress, depression, anxiety, phobias, PTSD, and OCD. The service provides psychological treatments for those over 18 experiencing common mental health symptoms. Additionally, the service has an employment support team to assist with work-related issues, helping patients to stay in, return to, or find employment.

We seek empathic and motivated volunteers to support administrative functions, including:

• Greeting visitors and providing refreshments
• Responding to inquiries politely and initiating appropriate responses
• Answering telephones
• Reminding patients of appointments via phone
• Delivering and collecting documents within the site
• Preparing patient packs and information
• Performing ad-hoc administrative duties as needed

Rotherham, Doncaster, and South Humber NHS Foundation Trust (RDaSH) employs around 4,000 talented colleagues who are valued and respected. Our wide range of services includes mental health, physical health, learning disabilities, and substance misuse. We are passionate about enhancing our services and committed to employing individuals who share our dedication to providing first-class care. To learn more about working with us and our benefits, visit our website. We value inclusive cultures and encourage diversity. View our Allyship video to learn more about our commitment to inclusion.