Admin Support Secretary, Cardiology

East Kent Hospitals University NHS Foundation Trust; Margate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Margate is seeking an Admin Support professional to assist the Fast Track Angina Clinic team. The role involves managing patient correspondence, coordinating follow-up appointments, and ensuring smooth patient pathways. Ideal candidates will possess strong organizational and communication skills, along with experience in a clinical admin environment. Familiarity with digital dictation systems is preferred.

Qualifications

• Experience in admin support in a clinical environment is desirable.
• Proficiency managing confidential information to maintain patient pathways.

Responsibilities

• Type all clinical letters and other correspondence as required.
• Manage bookings for follow-up appointments and investigations.
• Update and monitor the Patient Tracking List for patient pathways.

Skills

Organisational skills

Communication skills

Attention to detail

Tools

Digital dictation system

Job description

Overview

This role provides admin support to the Fast Track Angina Clinic team and cardiology secretaries, to ensure patients\' correspondence is delivered in line with the Trust\'s targets, via the digital dictation system. This requires someone who is well organised, a team player and has great communication skills and attention to detail.

Responsibilities

• Type all clinical letters and other correspondence as required.
• Proactively take forward any instructions from the medical team following clinic consultations, e.g., ensure patients are booked for follow-up appointments and referrals for investigations.
• Update and monitor the Patient Tracking List (PTL) to ensure a smooth patient pathway.
• Check clinics are cached up correctly after the clinic.
• Deal effectively and courteously with enquiries from GPs, patients and other departments within the service and within the Trust; proactively manage these enquiries to ensure a safe and smooth pathway for patients.
• Support the operational team to facilitate a reduction in the overall patient\'s journey to support delivery of the 18-week target and improve patient care.
• Organise investigations and procedures for patients as authorised, within or outside the Trust, initiating IPPT forms as appropriate.

Qualifications and Skills

• Excellent organisational skills and the ability to work as part of a team with strong communication and attention to detail.
• Experience in admin support in a clinical environment is desirable.
• Proficiency with digital dictation systems and managing confidential information to maintain patient pathways.

Additional Information

The Trust is committed to equal opportunities and welcomes applications from all sections of the community. A Disclosure and Barring Service (DBS) check is required for some posts; enhanced checks may be required for roles working with children or vulnerable adults. Some roles requiring sponsorship may be subject to UK Visas and Immigration criteria. The Trust operates a no-smoking policy on all sites and grounds.