Admin Officer (Medical Appraisal)

NHS National Services Scotland; Remote; GBP 60,000 - 80,000; Part time

Job summary

A national health board seeks a part-time Medical Appraiser Trainer to deliver online training events and support users of the SOAR system. This role offers flexible working patterns and the challenge of enhancing training for the NHS workforce in Scotland. The ideal candidate will have experience in running online events, user support, and proficiency with Microsoft tools. Applications are welcome from candidates of diverse backgrounds, emphasizing flexibility and inclusion.

Benefits

Flexible working arrangements

Annual incremental salary progression

Generous NHS pension scheme

27 days of annual leave

NHS discounts

Qualifications

• Experience of running online training courses and webinars.
• Experience of providing user support effectively.
• Strong communication skills and proficiency in Microsoft Office.

Responsibilities

• Deliver Medical Appraiser training events online.
• Support SOAR users via helpdesk.
• Collaborate with various stakeholders for training.

Skills

Experience of running online events

Experience of user support

Efficient with Microsoft packages and online tools

Excellent written and communication skills

Experience in working across complex health environments

Demonstrate honesty and integrity

Ability to work on own initiative

Job description

Flexible Location: NES is a remote‑friendly employer with staff based throughout Scotland. We support office‑based and hybrid working arrangements We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.

Work Pattern: Permanent, Part Time, 18.5 hours per week

As from 1/4/26, the Agenda for Change full‑time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro‑ra. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are

NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.

The Medical Directorate is responsible to the NES Board and through the Board to Scottish Government for the commissioning and delivery of postgraduate medical education in Scotland. This training is delivered in general practices and health boards to standards set by the General Medical Council (GMC). The role of the Directorate is to oversee training, manage the trainee’s progress through the training programme and ensure the training is delivered to GMC standards.

The Medical Appraisal team works at a national level with key stakeholders to deliver NES’ programme of Medical Appraiser training, supporting new and existing appraiser workforce across Scotland. As part of Scottish Government’s vision of a common pathway approach to appraisal and revalidation, we are also responsible for the maintenance and user support of the national IT system called SOAR (Scottish Online Appraisal Resource). For more information, please visit our website: https://appraisal.nes.scot.nhs.uk

The Opportunity

This is an exciting opportunity to join an established, dynamic and innovative team, delivering a programme of work to support the medical appraiser workforce across NHS Scotland.

Reporting to one of the team’s Senior Officers, your key responsibilities will be focussed on the successful delivery of our Medical Appraiser training events (all online training by default) and the supporting of SOAR users via our helpdesk. You will also be expected to support and aid the team’s various projects, all of which with the goal of ensuring all doctors have the same access to renew their licence to practise.

Do you enjoy making a difference to the everyday lives of your NHS workforce?

Do you enjoy learning about different systems and ways of working?

Do you enjoy collaborating with partners to support training events?

Working within the Medical Appraisal team, you will have the opportunity to work with different stakeholders and partners to deliver quality training and make a real difference to supporting doctors working in Scotland.

Does this sound like you?

What We Love to See

• Experience of running online events (training courses, webinars, conferences etc)
• Experience of user support (either informally via emails or formally via helpdesk systems)
• Efficient with Microsoft packages and online tools
• Excellent written and communication skills
• Experience in working across complex health environments with multiple stakeholders
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines

Benefits Which Matter

• Life‑work balance - with opportunities for flexible working and hybrid working
• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.

We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.

It’s not essential to be in an administrative role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.

If you are considering applying and feel it would be helpful to discuss this initially, please contact our Training Manager, William Liu [e-mail]

Next Steps

All applicants who are shortlisted for interview will be contacted by e‑mail.

In person OR online interviews (online) will take place on 12th & 13th February 2026.

For further information please refer to the Job Information Pack below.

Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

1. Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face‑to‑face pre‑employment checks. If you require any adjustments to support this, please let us know.
2. To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.

As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre‑settled status. To find out more about these routes of permission, please refer to the GOV.UK website.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licensed Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: [e-mail]