Admin Manager

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 40,000 - 50,000; Full time

Job summary

A healthcare organization in Coventry seeks a dedicated individual to provide leadership and daily management for the Radiology central administration team. This role involves coordinating reception, referrals, and reporting while ensuring compliance with national standards and patient safety. Key responsibilities include overseeing staff performance, managing administrative processes, and supporting service improvement initiatives. This position plays a critical role in delivering effective imaging services.

Qualifications

• Experience in administrative management within the healthcare sector.
• Strong leadership skills with the ability to manage a diverse team.
• Proficient in performance monitoring and compliance processes.

Responsibilities

• Oversee administrative management and ensure compliance with national policies.
• Act as a resource for staff, supporting training development.
• Lead recruitment and performance management of administrative staff.
• Maintain effective communication and coordinate healthcare pathways.
• Produce performance reports and manage rota effectively.

Job description

Role Overview

To provide leadership and daily management for the Radiology central administration team, ensuring timely and accurate coordination of reception, referrals, and reporting. The post holder will oversee performance monitoring, rota coordination, complaints management, and escalation processes to maintain compliance with national targets and patient safety standards. This role is critical to supporting DM01 and RTT performance and ensuring efficient delivery of imaging services.

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received.

Responsibilities

• Oversee day-to-day administrative management of the department in line with Trust and national policies.
• Act as a key resource for staff, providing guidance and supporting training development.
• Represent the department at meetings and contribute to strategic planning.
• Lead recruitment, retention, and performance management of administrative staff.
• Manage sickness reviews, disciplinary and grievance processes.
• Maintain effective internal and external communication systems.
• Implement and review policies, processes, and IT systems for efficiency.
• Coordinate cancer pathways, referrals, and outsourcing; monitor waiting lists and PTLs to prevent breaches of DM01, RTT, and KPIs.
• Manage Datix incidents and complaints, ensuring compliance and timely resolution.
• Produce weekly performance reports and oversee rota management.
• Undertake project work, data analysis, and reporting.
• Ensure accurate patient data input and compliance with Trust standards.
• Support service improvement initiatives and share ideas for development.