Admin Assistant - Care Home

Barchester Healthcare; Egremont; On-site; GBP 20,000 - 25,000; Full time

Job summary

A care home provider in Egremont is seeking an Admin Assistant to support managers and engage with residents and visitors. In this role, you will manage calls, provide administrative support, and ensure a welcoming environment for families and prospective clients. Ideal candidates will be multi-taskers with good communication skills who are passionate about delivering quality care.

Benefits

Free training and development

Access to wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month awards

Long Service Awards

Qualifications

• Effective use of computers for administrative tasks.
• Genuine interest in residents and their families.

Responsibilities

• Manage telephone calls and correspondence.
• Provide administrative support to staff.
• Greet visitors and assist residents.

Skills

Ability to multi-task

Confident telephone manner

Good communication skills

People person

Job description

Overview

ABOUT THE ROLE
As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, you'll answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do, you’ll go out of your way to help us create a vibrant, happy environment.

Responsibilities

• Answer telephone calls and manage correspondence and filing systems.
• Provide administrative support to managers and other staff as required.
• Greet visitors and assist residents, families and prospective clients in a professional, welcoming manner.
• Coordinate tours for prospective clients and families and contribute to a positive first impression of the home.
• Help maintain a tidy and organized reception and administrative area.

About You / Qualifications

• Ability to multi-task and use computers effectively.
• Confident telephone manner and good communication skills.
• People person who takes a genuine interest in residents and their families.
• Willingness to develop skills with courses designed to build confidence across responsibilities.

Rewards Package

In return for your dedication, you will receive a competitive rate of pay plus a sector-leading rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Refer a Friend bonus scheme
• Employee of the Month and Long Service Awards
• And more

If you’d like to use your administration and people skills in an organization that provides quality care for residents, this is a rewarding place to be.