Acute Care Support Worker- Apprenticeship Opportunity

Rotherham Doncaster & South Humber NHS Foundation Trust; Scunthorpe; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local NHS organization is seeking an Acute Care Support Worker to join their Acute Pathway Team. The role involves facilitating Section 136 assessments, maintaining confidentiality, and effectively communicating with various stakeholders, including patients and health professionals. An opportunity for a Level 3 apprenticeship qualification is also available for those without the necessary qualification. The position requires effective communication skills and teamwork to support patients and colleagues in a dynamic environment.

Benefits

Opportunity for apprenticeship qualification

Training and development support

Qualifications

• Candidate must be able to work as part of a team and maintain confidentiality.
• Expected to support patients in a mental health environment.
• Effective communication skills to liaise with various stakeholders are essential.

Responsibilities

• Liaise with Police and Mental Health Practitioners for assessments.
• Support patients in the Section 136 suite during assessments.
• Provide documentation in patient records detailing discharge progression.
• Build strong relationships with Allied Health Professionals to facilitate care transitions.

Skills

Effective communication

Confidentiality

Teamwork

Problem-solving

Education

Level 3 qualification or equivalent experience

Job description

Vacancy at Rotherham Doncaster and South Humber NHS Foundation Trust

The Acute Care Support Worker will be expected to work as part of the Acute Pathway Team under the direction of the Service Manager. They will facilitate the smooth running of the section 136 Suite along with supporting the Access Team and ward areas in line with the Trust standards and policies. The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals, external agencies, and medical/nursing staff.

The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients, external agency staff and relatives at all times.

Apprenticeship

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification relevant to your role.

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive. An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification. Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Responsibilities

• Liaise with the Police, Approved Mental Health Practitioners to organise Section 136 assessments.
• To support the patient in the Section 136 suite whilst the Mental Health Act Assessment takes place.
• To liaise with Police and senior staff regarding Section 136 advice.
• Provide written documentation in the patient records, which details progression to discharge.
• Answer the phone and deal with requests for information, referrals into the Access Team and support to people in distress, whilst maintaining a professional manner and ensuring confidentiality.
• Communicate effectively with relatives/carers.
• Relay timely messages to other members of staff and elevate any risk issues.
• Build effective relationships with other Allied Health Professionals to ensure seamless transitions of care.
• To undertake work that will help facilitate discharge of patients from the ward.
• To identify beds for patients requiring admission.
• To assist the relevant professional during assessment, treatment and intervention where required.

About the Trust

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

This advert closes on Friday 19 Dec 2025.