Account Manager Telecoms (Poole, Dorset)

Vibrant Recruits Ltd; Poole; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A recruitment firm is seeking an experienced Account Manager in Poole, UK. This role involves managing client accounts, fostering strong relationships, and identifying sales opportunities. You will be supported with a career progression path, uncapped commission, and flexibility to work from home 2-3 days per week. Ideal candidates have experience in telecoms or technology and possess strong organizational skills. The company offers a competitive salary and various employee benefits including a generous pension and support for professional growth.

Benefits

Uncapped commission

10% company bonus

24 days holiday plus bank holidays

Generous pension scheme

Retail discount scheme

Subsidised gym membership

Free parking

Smart-casual dress code

Structured training and development opportunities

Qualifications

• Experience in account management, ideally in telecoms or technology.
• Confidence in communicating with clients across different channels.
• Strong motivation to achieve targets and improve processes.

Responsibilities

• Managing and developing a portfolio of existing client accounts.
• Building strong, lasting relationships with clients.
• Identifying upsell and cross-sell opportunities to grow business.

Skills

Account management

Client relationship building

Sales closing

Organizational skills

Attention to detail

Job description

Location : Poole, Dorset, Dorset, South West, UK

Overview

Account Manager Telecoms: If you’re an experienced Account Manager and you enjoy building strong client relationships, staying organised, and working collaboratively with others to achieve results, this could be the perfect next step in your career.

We’re looking for an Account Manager who is super organised and can maintain client accounts whilst upselling and cross-selling with confidence. The role offers uncapped commission, giving you a great incentive and the opportunity to earn a truly fantastic income. You’ll work with other Account Managers and Business Development Managers, based from the head office in Poole, Dorset, with the flexibility of hybrid working from home 2-3 days per week.

What makes this Account Manager role exciting? You’ll have the opportunity to earn uncapped commission, enabling you to increase your earnings considerably. You’ll be part of a friendly, supportive team that values your input and expertise, and is invested in your ongoing development. You’ll have opportunities to grow within the company, with clear pathways for career progression.

Why this could be your perfect fit

• You have experience in account management, ideally within the telecoms or technology industry.
• You’re highly organised, confident and detail-oriented, with a skill for not only keeping accounts running smoothly, but by closing sales and increasing revenue.
• You appreciate clear guidance, structure, and achievable targets.
• You want to work somewhere that values inclusivity, development, and wellbeing.
• You’re looking for a company that encourages growth and career progression.

Why you’ll love working here

• Basic annual salary £35,000 - £40,000 p.a.
• Uncapped commission structure (OTE around £46K; £50-60K is achievable).
• 10% company bonus to celebrate your hard work.
• Hybrid working, 2-3 days per week from home.
• Career progression opportunities.
• 24 days holiday plus bank holidays, plus your birthday off.
• Generous pension scheme.
• Retail discount scheme, Free parking and a cycle-to-work scheme, Subsidised gym membership.
• Smart-casual dress code for a relaxed work environment.
• Structured training and development opportunities to help you grow.
• Supportive, team-focused culture that values your ideas and achievements.

What you’ll be doing

• Managing and developing a portfolio of existing client accounts.
• Building strong, lasting relationships with clients.
• Identifying upsell and cross-sell opportunities to grow business and increase margin from your accounts.
• Maintaining accurate records and keeping accounts organised.
• Supporting the team to achieve overall company sales targets.

What we’re looking for in an Account Manager

• Experience and passion for account management, preferably within telecoms or technology.
• Ability to close sales.
• Confidence in communicating with clients across different channels.
• Strong organisational skills and attention to detail.
• Motivation to achieve targets and improve processes.
• A positive, collaborative attitude and a commitment to professional growth.

Additional information

Location: Poole, Dorset (hybrid working with 2-3 days p/w from home).

Working hours: Monday to Friday, 9:00am – 5:30pm.

If you’re ready to take your account management career to the next level, we’d love to hear from you. We welcome applications from people of all backgrounds, including neurodivergent candidates. If you would like adjustments during the recruitment process, just let us know.

We’re here to support you. Roles include Account Manager, Account Executive, Client Relationship Manager, Customer Success Manager, Key Account Manager, Client Services Manager, Sales Manager, Business Development Manager.