Account Manager - Service & Maintenance

UBT; Sandbach; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading security provider in Sandbach is seeking a driven sales professional for a full-time role managing service and maintenance contracts. This position involves converting installations into long-term agreements, identifying new business opportunities, and managing client relationships. If you're customer-focused and target-driven with a proven sales background, this is the opportunity for you! Salary ranges from £35,000 to £45,000 with additional commission potential.

Benefits

Competitive salary plus strong commission potential

Supportive, motivated culture

25 days holiday + 8 bank holidays

Modern office environment with free parking

Qualifications

• Proven experience selling service or maintenance contracts.
• Highly organised, customer-focused, and target-driven.
• Excellent communication, negotiation, and relationship-building skills.

Responsibilities

• Convert completed installations into long-term service contracts.
• Identify new business opportunities, especially with facilities management companies.
• Manage complex client relationships focusing on customer satisfaction.

Skills

Sales experience

Customer-focused

Communication skills

Negotiation skills

Organisational skills

Tools

CRM tools

Job description

Overview

Sandbach, Cheshire | Full-time (Mon-Fri 42.5 hours), Office-based

£35,000-£45,000 + £10k-£15k OTE commission

Are you a driven sales professional passionate about customer service and contract growth? Step into a vital role managing and expanding service and maintenance contracts for a leading security provider. You'll work closely with the sales and service teams, turning installations into ongoing service agreements and proactively growing the client base.

About the Role

You'll play a pivotal role managing and expanding service and maintenance contracts—from securing renewals on legacy equipment to converting new installations into long-term service agreements. With a dedicated team of engineers on the road, your focus will be to build strong client relationships, drive proactive sales, and deliver outstanding customer service aligned with SLAs and targets.

Key Responsibilities

• Convert completed installations into long-term service and maintenance contracts
• Identify new business opportunities, especially with facilities management companies
• Manage complex client relationships with a focus on customer satisfaction and SLA compliance
• Drive sales growth by renewing contracts and closing new deals
• Use CRM tools to manage your pipeline and report progress

Requirements

• Proven experience selling service or maintenance contracts
• Highly organised, customer-focused, and target-driven
• Excellent communication, negotiation, and relationship-building skills
• Comfortable starting internally with progression to face-to-face client meetings
• Willingness to travel occasionally

Why You\'ll Love This Role

• Competitive salary plus strong commission potential
• Supportive, motivated culture with real career growth
• Modern office environment with free parking and kitchen facilities
• 25 days holiday + 8 bank holidays, 42.5-hour workweek

If you\'re ready to own and grow a key revenue stream in a fast-growing business, apply now!