Account Manager. Mat cover. Remote, with 1-2 times / month at office

Joyce Guiness Limited; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading training consultancy is seeking a motivated Account Manager for a 1-year maternity cover contract. This remote role includes building relationships with clients across various sectors and managing their accounts. The ideal candidate will possess a relevant degree, excellent communication skills, and be adept at using MS Office tools. The position offers opportunities for professional development, with 1-2 office visits per month. Key responsibilities include selling programs, responding to inquiries, and coordinating client training sessions.

Benefits

25 days holiday

Professional training and development

Qualifications

• Degree-educated and motivated.
• Experience in customer service preferred.
• Ability to build relationships with clients.

Responsibilities

• Sell programmes and tailored solutions.
• Manage ongoing client accounts.
• Coordinate client training sessions.

Skills

Excellent communication skills

Proactive team player

Attention to detail

Organizational skills

Education

Degree in any relevant field

Tools

MS Word

Outlook

Excel

PowerPoint

Job description

We are looking for a degree-educated, enthusiastic, confident and motivated Account Manager to join a leading training consultancy, on a 1-year maternity cover contract, to work with and build relationships with a range of clients across a variety of industry sectors. Our client provides a supportive and can-do culture, with a commitment to understanding client needs and providing outstanding customer service.

This is an excellent opportunity to develop account management skills, with any necessary training and development provided, enabling the right candidate to build a successful career in sales and account management. They seek ambitious and confident applicants, willing to embrace responsibility and new challenges, whilst maintaining the highest standards of professionalism in all areas. The right candidate will be a proactive team player, with that small team, muck-in mentality.

Building rapport with key decision makers in a variety of sectors and sizes of businesses is at the heart of this role. Therefore, along with exceptional attention to detail and organisational skills, expert and confident communication skills, with a deep understanding of customer service, are required.

MS Word/Outlook/Excel/PowerPoint, and strong administrative skills are required.

Based: Remote, with 1-2 times / month at office (London)

Holiday: 25 days holiday

Hours: 9am – 5:30pm

Start: ASAP

Responsibilities

• Sell programmes and tailored solutions
• Respond to enquiries
• On-going client account management
• Diary management
• Organising & coordinating in-person and virtual client training
• Organising open training programmes delivered virtually
• Client communication over Teams / Zoom as necessary
• Formatting materials in Word
• Process bookings received
• Raise sales invoices