Account Manager, DACH - EMEA

Vanta; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company in London seeks a DACH Account Manager to manage expansion and retention of customers. You will build strong relationships, forecast sales, and understand customer needs. The ideal candidate has at least 3 years of experience with German-speaking B2B clients and is fluent in both German and English. This hybrid role requires in-office presence primarily on Tuesday, Wednesday, and Thursday.

Benefits

Industry-competitive salary and equity

Comprehensive medical, dental, and vision benefits

16 weeks paid parental leave

Health & wellness stipend

Remote workspace stipend

Pension matching

25 days of PTO plus unlimited sick leave

8 paid holidays per year

Qualifications

• 3+ years experience selling to German-speaking customers in a B2B SaaS environment.
• Ability to work in the London office three days a week.
• Experience in security and compliance is desirable but not required.

Responsibilities

• Develop and maintain strong relationships with assigned accounts.
• Manage the sales cycle for expansion or renewal opportunities.
• Forecast monthly expansion and churn accurately.

Skills

Fluency in German

Fluency in English

Prospecting skills

Communication skills

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a member of Vanta's Account Management team, you will be responsible for the expansion and retention of a subset of Vanta's customers by developing and maintaining strong relationships. You will serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor, you will understand customer needs and align Vanta's solutions to help mature their compliance and security programs.

The goal of this team is to achieve overall net revenue expansion, measured by Net Revenue Retention. They will ensure customers' security and compliance goals align with their company growth and Vanta's solutions.

This role will be based in our London office with a hybrid schedule, primarily in-office on Tuesday, Wednesday, and Thursday.

What you'll do as a DACH Account Manager at Vanta:

• Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
• Deeply understand Vanta's current product offerings and stay informed about the product roadmap to confidently address customers.
• Partner with Customer Success Managers to understand customer health, ensure strategic collaboration, and communicate effectively.
• Create account plans to identify new expansion opportunities within existing customers to increase platform usage.
• Manage the sales cycle for expansion or renewal opportunities from initial contact to closure, involving internal resources as needed.
• Forecast monthly expansion and churn accurately, maintaining a clean CRM system.
• Focus on customer needs and provide a consultative approach to solutions.

How to be successful in this role:

• 3+ years experience selling to and managing German-speaking customers in a fast-paced B2B SaaS environment, preferably with security or compliance exposure.
• Fluent in German and English, with excellent communication skills in both.
• Ability to work in our London office three days a week (Tuesday-Thursday).
• Strong prospecting skills and ability to build pipeline independently.
• Exceptional communication skills for internal and customer-facing interactions.
• Motivated, with a sense of urgency and adaptability.
• Ability to collaborate across departments including Customer Success, Marketing, Enablement, and Support.
• Experience in security and compliance is desirable but not required.

What you can expect as a Vanta employee:

• Industry-competitive salary and equity.
• Comprehensive medical, dental, and vision benefits for employees and dependents.
• 16 weeks paid parental leave for all new parents.
• Health & wellness stipend.
• Remote workspace stipend.
• Commuter benefits for office attendance.
• Pension matching.
• 25 days of PTO plus unlimited sick leave.
• 8 paid holidays per year.
• Virtual team activities, lunch and learns, and company events.

#LI-hybrid

At Vanta, we value diversity and are committed to an inclusive environment. We do not discriminate based on race, gender identity, age, religion, sexual orientation, veteran, or disability status. We encourage applicants from all backgrounds.

About Vanta

Founded in 2018, Vanta aims to restore trust in internet businesses by enabling continuous security monitoring and compliance. We started with automating security for standards like SOC 2, HIPAA, and ISO 27001, and now offer a leading Trust Management Platform. Our mission is to make security continuous, transparent, and accessible for all.