Account Manager

Churchill Group; Leeds; On-site; GBP 32,000; Full time

Job summary

A leading service provider is seeking an experienced Cleaning Account Manager in Leeds to lead cleaning operations across South Yorkshire. Responsibilities include managing a team, ensuring service quality, and maintaining client relationships. Candidates should have strong leadership skills, experience in financial forecasting, and knowledge of Health and Safety procedures. The position offers a competitive salary of £32,000 per annum, along with various employee benefits and a commitment to inclusion and diversity.

Benefits

33 days holiday including bank holidays

Company sick pay

Maternity and paternity leave support

Life assurance cover

24/7 GP access

Two paid volunteering days per year

Ongoing training and development

Recognition and rewards

Qualifications

• Excellent interpersonal communication and people management skills.
• Experience with financial forecasting, budgeting, and analysis.
• Ability to work under pressure and influence at a senior level.

Responsibilities

• Maintain strong client relationships with high satisfaction.
• Manage, recruit, and coach local service teams.
• Ensure compliance with Health & Safety procedures.

Skills

Interpersonal communication

Leadership

Financial forecasting

Health and Safety knowledge

Commercial awareness

IT literacy

Education

Management Qualification

Job description

Based across Sheffield & Leeds

£32,000 per annum + car or car allowance

We are looking for an experienced Cleaning Account Manager to join our growing portfolio across South Yorkshire.

You’ll be leading all aspects of cleaning on a multi-site, multi-industry collection of contracts across the South Yorkshire region. You will have direct line management responsibility for a team of mobile supervisors and their teams of cleaners, demonstrating the energy and drive to take the contracts forward.

As a Cleaning Account Manager, you will be responsible for:

• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality‑of‑service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad‑hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
• Being responsible for ensuring Health & Safety procedures and legislation are adhered to
• Looking for opportunities for continuous improvement, cost savings, and account growth.

As a Cleaning Account Manager, you will have the following expertise and attributes:

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Ability to work to tight timescales
• Strong commercial awareness, financial management, and IT literacy
• Passionate, flexible, trustworthy, and innovative.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal‑opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) is required for this role.

Qualifications

• Management Qualification