Account Manager

Solera; Leeds; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A global leader in asset management is seeking an Account Manager in Leeds. In this hybrid role, you'll manage a portfolio worth £3.2 million, focusing on customer retention, relationship management, and new business development. Ideal candidates will have sales experience, strong negotiation skills, and ability to build relationships. This position provides a challenging yet rewarding work environment.

Qualifications

• Proven track record in a sales-driven environment is essential.
• Strong negotiation skills with the ability to engage clients.
• Self-motivation to achieve and exceed set targets.

Responsibilities

• Make and receive calls to clients to understand their needs.
• Maintain client relationships throughout the customer lifecycle.
• Prepare and deliver monthly renewals via Salesforce.

Skills

Sales-driven environment experience

Negotiation skills

Self-motivation

Strong communication

Organizational skills

Attention to detail

Tools

Salesforce

Job description

Overview

Solera is a global leader in risk and asset management data and software solutions serving over 230,000 customers in more than 90 countries. We are looking for an Account Manager to join our Team in Leeds with hybrid working.

The role focuses on 4 key areas:

• Retention
• Enhancements
• Customer relationship management
• New Business

As an Account Manager, you would work within our Dealer Groups Sector, based at our Leeds Office. You will be responsible for managing a large, established portfolio of mainly AM250 Franchised Motor Dealers, alongside a selection of used car dealers. Your portfolio is expected to deliver revenue totalling £3.2 million this year. The role will involve customers who take both cap and hpi products via annual and rolling contracts. You will work to an agreed target that has been broken down and phased across the quarters of our financial year that runs from 1 April 2025 to 31 March 2026.

What You’ll Do

In your role as Account Manager you will work individually but also be able to work with your team and colleagues to ensure that

• Make & receive calls to all customers, establishing needs and demonstrating appropriate solutions
• Maintain relationships throughout the customer lifecycle, retaining customers whilst minimising costs
• Preparing and delivering your portfolio's renewals monthly via Salesforce, but also manually in some cases
• Account analysis of your portfolio
• Enhance and grow your portfolio
• Monitor, analyse, research and convert new business leads when presented to you
• Hunter/Farmer approach for all elements of account management of your portfolio

What You’ll Bring

The successful candidate will ideally have

• A proven track record in a sales-driven environment
• Confident and strong negotiator
• Self-motivated to achieve and exceed targets
• Confident communicator able to establish, build and maintain open relationships with integrity
• Passionate about being organised and disciplined with good attention to detail
• The ability to work on your own but also at times as part of a team
• Collaborate with colleagues in other teams to