Account Manager

Polkadotfrog; Hilcote; On-site; GBP 30,000 - 45,000; Full time

Job summary

A recruitment and consultation firm in England is looking for an experienced Account Manager to engage with clients and ensure exceptional customer satisfaction. Responsibilities include maintaining CRM systems, monitoring sales leads, and collaborating across teams. Excellent communication and problem-solving skills are essential. The role offers competitive benefits and a positive team environment.

Benefits

25 days Holiday plus bank holidays

Annual leave buy and sell scheme

Performance Bonus

Birthday bonus

Saving scheme and Life assurance

Employee referral scheme

Qualifications

• Solid work experience in a sales-focused environment.
• Excellent written and communication skills.
• Ability to work collaboratively across teams.

Responsibilities

• Engaging with client representatives through phone calls and emails.
• Maintaining and updating the CRM system with project statuses.
• Attending meetings with Key Account Managers.

Skills

Solid work experience in a sales-focused environment

Excellent written and communication skills

Ability to work collaboratively across teams

Customer focus

Problem solving skills

Job description

Overview

the role. What a wonderful role! This is an exciting opportunity for an Account Manager to join a dynamic Sales team, playing a pivotal part in supporting client relationships, identifying new sales opportunities and ensuring exceptional customer satisfaction.

Responsibilities

• Engaging with client representatives through phone calls and emails.


• Maintaining and updating the CRM system with project statuses and client interactions.


• Attending meetings, preparing for and attending meetings with Key Account Managers.


• Following up on submitted quotes to gather client feedback and ensure satisfaction with proposals.


• Sales administration including case studies, accreditation evidence and quality submissions.


• Monitoring online procurement portals to identify and generate sales leads.

Why you should apply

There is everything on offer here, you will be part of a really solid sales and customer service team, that brings the best to their clients, which of course brings massive job satisfaction. New ideas are welcome here, we need a team player and someone who can create relationships throughout the business to ensure everything is on track.

There is such a good team environment here, with great career progression opportunities and excellent benefits including,

• 25 days Holiday plus bank holidays, with a years' service entitlement increase


• Annual leave buy and sell scheme


• Performance Bonus


• Birthday bonus


• Saving scheme and Life assurance


• Employee referral scheme


• And lots more....

What we\'re looking for

• Solid work experience in a sales-focused environment.


• Excellent written and communication skills.


• Ability to work collaboratively across teams and manage multiple platforms.


• Customer focus.


• Problem solving skills.

About us / Inclusion

At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.

Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple—to create positive relationships, built on honesty, transparency, and thoughtfulness, for both employers and job seekers. INDH