Account Manager

Humphrey & Kirk; Guildford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading conveyancing firm in Guildford is seeking an experienced Account Manager to be the first point of contact for clients, facilitating introductions to their legal services. The ideal candidate will possess strong relationship-building skills and the ability to generate new business opportunities. This role offers benefits such as 23 days' holiday, a pension scheme, and opportunities for career development within a supportive team environment.

Benefits

23 days' holiday + 3 extra days at Christmas

Pension scheme & BUPA cash plan

Cycle to Work scheme

Discounted gym membership

Retailer discounts

Social events

Free breakfasts/drinks/fruit

Career development opportunities

Qualifications

• Must be friendly, professional, and self-motivated.
• Strong communication and relationship-building skills required.
• Excellent time management and attention to detail is essential.

Responsibilities

• Serve as the first point of contact for potential clients and agents.
• Understand client needs and provide tailored conveyancing solutions.
• Generate new business opportunities and nurture existing relationships.

Skills

Relationship-building skills

Strong telephone communication

Organizational skills

Time management

Attention to detail

Sales experience

Business development experience

Proficiency with IT systems

Job description

Account Manager – Property Legal Services

About our Client
They are a fast‑growing, innovative conveyancing firm with a reputation for transparency, reliability and service excellence. They were one of the first Alternative Business Structures (ABS) regulated by the Council of Licensed Conveyancers, and employ qualified solicitors individually regulated by the SRA. Their success is built on talented, passionate people who go the extra mile for clients and colleagues.

The Role
As an Account Manager, you’ll be the first point of contact for potential clients and agents, introducing our conveyancing services, understanding their needs and offering tailored solutions. You’ll handle inbound and outbound calls, explain legal processes clearly, generate new business opportunities and nurture relationships with our existing network.
You’ll work closely with our Client Services and Legal teams to ensure seamless handovers from enquiry to instruction, while helping us grow our client base across London and the South East.

What We’re Looking For

• Friendly, professional, and self‑motivated
• Strong telephone, communication and relationship‑building skills
• Excellent organisation, time management and attention to detail
• Comfortable working to targets in a fast‑paced environment
• Confident with IT systems and open to new ideas and improvements
• Sales or business development experience preferred

Benefits

• 23 days’ holiday + 3 extra days at Christmas
• Pension scheme & BUPA cash plan
• Cycle to Work, Home & Tech, discounted gym membership
• Retailer discounts, social events & free breakfasts/drinks/fruit
• Career development with real progression opportunities

Why Join Us?
You’ll be part of a collaborative, friendly team in a growing business that values ideas, encourages development and rewards success. If you’re ambitious and eager to make a difference, we’d love to hear from you.