Account Manager

Smartech; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A retail innovation company in Greater London is seeking an experienced Account Manager to oversee key brand partnerships within luxury retail. You will be responsible for driving long-term growth and commercial performance, acting as a strategic contact for senior brand stakeholders. Ideal candidates should possess strong relationship management skills and the ability to analyze market trends. This role offers a dynamic and engaging work environment focused on innovation.

Qualifications

• Proven experience in account management within the retail sector.
• Strong interpersonal skills to develop relationships with stakeholders.
• Ability to analyze market trends and business performance.

Responsibilities

• Own and develop a portfolio of established brand partners.
• Build relationships with senior brand stakeholders.
• Lead business reviews presenting performance insights.

Skills

Relationship management

Commercial insight

Strategic alignment

Performance analysis

Job description

Job Description

Job Summary

Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people discover what the world is creating next?

We are Smartech Retail Group—a destination for innovation at the world’s leading department stores. Through our experience‑led concept stores, we allow customers to discover, try, and engage with the latest in innovation, gaming, and e‑mobility across global locations. Because retail should never be boring.

As an Account Manager , you will take ownership of key brand partnerships across our luxury retail concessions. This role is focused on driving long‑term growth, commercial performance, and strategic alignment between Smartech and our brand partners. You will act as a senior point of contact, balancing commercial insight with exceptional relationship management.

Key Responsibilities

Strategic Account Management

• Own and develop a portfolio of established brand partners, acting as their primary day‑to‑day and strategic contact.
• Build strong, trusted relationships with senior brand stakeholders to drive long‑term commercial success.
• Lead regular business reviews, presenting performance insights, trends, and recommendations to improve results.

Identify growth opportunities across existing a...