Account Manager

Workshop Recruitment; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in the UK seeks an Account Manager with aerospace industry experience. You will manage customer accounts, ensure satisfaction, and represent the company at trade shows. The role requires strong communication skills and proficiency in MS Office, especially Excel. This is a great opportunity to leverage your expertise in a dynamic team environment.

Qualifications

• Experience working within the aerospace industry is essential.
• Previous account management or customer representative experience.
• Ability to communicate and influence well at all levels.

Responsibilities

• Manage the sales and order book process successfully.
• Represent the company at trade shows and client meetings.
• Conduct regular account reviews with key clients.

Skills

Aerospace industry experience

Customer relationship management

Communication

Goal orientation

MS Office proficiency

Tools

Excel

Job description

You will use your aerospace industry knowledge to foster strong relationships with existing aerospace customers and subcontract suppliers, and be involved in growing existing client business. You will work as part of a team of 5 account managers.

Responsibilities

• Actively and successfully manage the sales and order book process.
• Manage existing and new customer accounts.
• Evaluate customers requirements then define and manage internal actions to fulfil them.
• Prepare and submit to the customer all products and documentation to obtain technical and delivery approval.
• Be responsible for conducting regular account reviews with key clients and be the first point of contact for customer needs to feedback to the other cross functional team members to ensure customer support is given.
• Report, analyse, follow-up, evaluate and respond to any kind of customer complaints in cooperation with the Sales Director.
• Represent the company at any trade shows and client meetings when required.

Qualifications

• Experience working within the aerospace industry is essential
• Previous account management or customer representative experience
• Understand manufacturing and the supply chain process
• Be able to communicate and influence well at all levels to ensure the groups strategic targets are met and business potential is optimised.
• Strong goal orientation and good work organisation.
• Flexibility and ability to work under time pressure.
• Excellent knowledge of MS Office with a very good understanding of Excel