Account Manager

Team ITG; City Of London; On-site; GBP 32,000 - 40,000; Full time

Job summary

A leading marketing agency in London is seeking an Account Manager to support project management and drive account growth. The ideal candidate will have strong customer service and project management skills, ensuring effective communication and attention to detail in their work. This role offers a competitive salary along with several employee benefits, including wellness days and a pension scheme.

Benefits

25 days' holiday + bank holidays

Annual Wellbeing Day

Pension Scheme

Corporate Medical Cash Plan

Smart Working Options

Employee Assistance Programme

Cycle to Work Scheme

Monthly Employee Awards

Paid Volunteer Day

Referral scheme

Wellbeing Programme

Enhanced Family Friendly Leave

Qualifications

• Experience from an agency or client services background.
• Can-do proactive attitude with a willingness to learn.
• Proven ability to manage time effectively and meet deadlines.

Responsibilities

• Support the team to run projects and drive account growth.
• Manage multiple projects across stakeholders.
• Ensure deadlines are met and key client communications happen.

Skills

Customer service aptitude

Project management skills

Strong communication skills

Attention to detail

Tools

Excel

SharePoint

Job description

Where does this role fit in?

Working in partnership with our client Pret a Manger, the Account Manager supports the team to run projects and drive account growth. You will be required to work independently and manage your own projects and areas of responsibility, with full senior support in place should you need it.

To be successful in this role you’ll need to have both natural aptitude for customer service and strong organisation / project management skills. You’ll need to be adept at coordinating and supporting to manage projects end to end. Multitasking to balance competing priorities is also key.

Key Responsibilities

• BAU Projects – from brief to delivery
• Managing finance / POs / tracking for all your job
• Managing multiple projects at one time across multiple stakeholders
• Ensuring we are buying well and selling at agreed rates where applicable to maximise P&L on the account
• Ensuring deadlines are met and key client comms happen throughout each project
• Managing projects through our internal marketing tech solutions

Requirements

• Ideally, you will have experience from an agency or client services background
• You will have a can-do pro-active attitude with a willingness to learn and support your team
• You have strong written and verbal communication skills – communication is key with this role
• You have exceptional attention to detail
• You have the proven ability to manage time effectively and can meet deadlines
• Print management experience would be preferable but is not essential
• Experience with excel and sharepoint a bonus

Benefits

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks :

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like‑minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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