Account HandlerClient Advisor

Marsh McLennan; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading insurance broker in the UK seeks a talented Account Handler / Client Advisor to join their Commercial & Corporate team. This role requires servicing both new and existing clients, managing insurance products effectively. The ideal candidate will have commercial insurance knowledge, excellent organizational skills, and strong client-facing abilities. The position is hybrid, requiring in-office work at least 3 days a week, providing opportunities for professional development in a diverse and inclusive environment.

Benefits

Professional development opportunities

Diverse and inclusive culture

Flexible working conditions

Qualifications

• Strong background in commercial or corporate insurance account handling.
• Ability to manage multiple inquiries simultaneously.
• Articulate with strong communication skills.

Responsibilities

• Servicing new and existing clients with insurance products.
• Collaborating with client executives regarding placement strategy.
• Preparing and submitting accurate market presentations.

Skills

Commercial insurance knowledge

Excellent organisational skills

Strong client-facing abilities

Stakeholder management

Dynamic and calm under pressure

Education

Cert CII qualified (desirable)

Working towards ACII (desirable)

Job description

Company : Marsh

Description :

We are seeking a talented individual to join our Commercial & Corporate team at Marsh. This role will be based in the London office. This is a hybrid role that has a requirement of working at least 3 days a week in the office.

The role : Account Handler / Client Advisor

We have a fantastic opportunity to join our London Branch in our Commercial or Corporate Team as a Client Advisor. This is the perfect role for someone with a strong background in commercial or corporate insurance account handling looking to join an established market‑leading insurance broker.

We are a diverse community of colleagues serving a diverse community of clients with insurance risk management with a solution‑focused mindset.

Within your role you'll be responsible for servicing both new & existing clients with a range of insurance products.

We will rely on you to :

• Be present and collaborative with Marsh Client Executives and wider service team regarding placement strategy for insurance renewals
• Request and review underwriting information on behalf of C&C clients and understand their requirements
• Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team
• Utilize Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
• Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
• Produce and/or request insurer documentation
• Strive to assist branch New Business and Expanded Services targets
• Manage all day‑to‑day queries, renewals amendments and mid‑term adjustments
• Serve as a client contact for day‑to‑day needs and answer standard or more difficult client questions to improve the client experience
• Maintain a detailed understanding of changing market conditions and comply with all compliance, professional and transparency standards to better serve clients
• Build and maintain relationships with client prospects, client teams and producers to provide best‑in‑class service and drive growth

What you need to have :

• Commercial insurance knowledge across a broad range of products or experience within other areas of insurance (particularly Property & Casualty)
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously
• A good awareness of clients' business issues, insurance programmes and service plans
• Ambitious nature and a keen contributor within a team environment
• Articulate with strong client‑facing and stakeholder management abilities

What makes you stand out :

• Dynamic with previous client‑facing experience
• The ability to remain calm under pressure and be able to work flexibly when required
• Cert CII qualified and working towards ACII is desirable

Why join our team :

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well‑being.

#hybrid

Marsh a business of Marsh McLennan (NYSE: MMC) is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color or any other characteristic protected by applicable law. We are an equal‑opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us at.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience :

Unclear Seniority

Key Skills

• Accounting Software
• Time Management
• Accounts Administration
• Accounts Receivable
• Accounts Reconciliation
• Administrative Skill
• Leadership skills
• Accounting & Finance
• Accounts Management
• Communication
• Analysis Skills
• Relationship Management
• Team Player Spirit
• Budgeting Skills
• Accounts Payable

Employment Type : Full-Time

Experience : years

Vacancy : 1