Account Executive

Tribus People Recruitment; Exeter; Hybrid; GBP 30,000 - 35,000; Part time

Job summary

A recruitment agency is seeking an Account Executive to manage and grow relationships with B2B customers. This part-time role offers flexibility and autonomy, focusing on account management, sales support, and customer engagement. The ideal candidate should have 2-4 years' experience in account management or sales, strong relationship-building skills, and familiarity with CRM systems. This position allows for significant influence over account strategies within a collaborative team environment.

Benefits

Flexible working hours

Genuine autonomy over accounts

Collaborative team environment

Qualifications

• 2–4 years' experience in account management or sales support.
• Strong relationship-building skills required.
• Experience with CRM systems preferred.

Responsibilities

• Manage and develop key accounts for long-term value.
• Support day-to-day enquiries and seasonal pre-orders.
• Identify new B2B opportunities and upsell based on needs.

Skills

Account management

Sales support

Customer relationship building

CRM management

Preparation of quotes

Job description

Account Executive

Exeter / Hybrid

Circa £30,000–£35,000 DOE (Pro Rata)

Part-time – 3–4 days per week

The Role

We’re looking for a commercially minded Account Executive to independently manage and grow relationships with a portfolio of B2B customers. This is a hands-on, autonomous role suited to someone confident owning their pipeline, converting enquiries, preparing quotes, and nurturing long-term customer relationships.

You’ll act as the primary point of contact for trade customers, supporting everything from day-to-day enquiries to seasonal pre-orders and bulk purchases. Working within a small, fast-paced team, you’ll have real ownership and influence over how accounts are managed and grown.

What You’ll Be Doing

• Managing and developing key accounts to drive repeat business and long-term value
• Proactively engaging customers ahead of peak and seasonal periods
• Coordinating complex orders and ensuring clear communication across teams
• Following up on warm enquiries and outstanding proposals
• Managing pipeline activity and customer interactions via CRM
• Identifying opportunities to upsell and cross-sell based on customer needs
• Identifying and targeting new trade and B2B opportunities
• Conducting warm and cold outreach to introduce trade accounts and pricing options
• Building and maintaining a healthy, active pipeline of new business
• Supporting planning for high-demand periods throughout the year
• Gathering pre-orders, tracking availability, and contributing to forecasting
• Sharing customer insights and demand trends with the wider team
• Attending relevant trade shows and events
• Building relationships with partners, planners, and suppliers

About You

• 2–4 years’ experience in account management, sales support or customer success ideally within interiors, homeware or décor
• Confident communicator with strong relationship-building skills
• Highly organised and comfortable juggling multiple priorities
• Experienced in preparing quotes and managing CRM systems
• Comfortable having commercial conversations with B2B customers
• Strong problem-solver with a sense of ownership

Personal Attributes

• Self-reliant and comfortable working autonomously
• Commercially aware with a customer-first mindset
• Detail-oriented with strong follow-through
• Adaptable, positive, and thrives in a small-team environment
• Proactive, personable, and confident engaging with customers

Why You’d Love This Role

• Genuine autonomy and ownership of your accounts
• Part-time flexibility with hybrid working
• A varied role combining relationship management, sales, and planning
• Direct impact within a close-knit, collaborative team
• The chance to shape how trade relationships are built and grown