Account Director

PRS LTD; London; Hybrid; GBP 85,000 - 98,000; Full time

Job summary

A leading facilities management company is seeking an experienced Account Director to oversee delivery for a prestigious financial client across London and Southampton. The role requires strong leadership, commercial acumen, and expertise in client relationship management. This position offers a competitive salary of £85,000 plus benefits, including an £8,000 car allowance and a hybrid working model, allowing for 1–2 days of work from home per week.

Benefits

Private healthcare

Dental plan

Travel expenses

26 days holiday + bank holidays

Qualifications

• Proven track record as an Account Director or senior contract lead.
• Experience managing multi-site contracts in a corporate environment.
• Demonstrated leadership of large, multi-disciplinary teams.

Responsibilities

• Lead integrated FM services delivery across contract sites.
• Build senior-level relationships with the client.
• Oversee financial performance and service delivery KPIs.
• Foster high-performance culture within the team.

Skills

FM management experience

Client relationship management

Budget management

Leadership and team management

Health and safety compliance

Job description

Overview

Account Director – Facilities Management

Contract: Financial corporate client

Location: London & Southampton (17 sites)

Salary: £85,000 + £8,000 Car Allowance + 5% Bonus

Work Pattern: Hybrid (1–2 days WFH per week)

The Opportunity We are seeking an exceptional Account Director to oversee the delivery of facilities management services for a prestigious financial services client. Covering sites across London and Southampton, this is a high-profile role requiring a proven leader who can combine operational excellence with strong client engagement and commercial expertise. This position offers the opportunity to lead a large, multi-service team, deliver innovative solutions, and build long-term client relationships within a dynamic corporate environment.

Responsibilities

• Lead the delivery of integrated FM services across the contract, ensuring excellence and consistency.
• Build and maintain strong senior-level relationships with the client, acting as the principal point of contact.
• Provide leadership to 4 direct reports and a workforce of 120 staff across cleaning, catering, reception, and hard services.
• Ensure full compliance with statutory, health & safety, and company standards.
• Take ownership of financial performance, contract budgets, and service delivery KPIs.
• Drive innovation, sustainability, and continuous improvement initiatives.
• Foster a culture of collaboration, accountability, and high performance.

About You

• Experienced FM professional with a proven track record as an Account Director or senior contract lead.
• Skilled in managing complex, multi-site contracts within a corporate environment.
• Strong commercial acumen with the ability to manage budgets and deliver financial performance.
• Demonstrable experience leading large, multi-disciplinary teams.
• Excellent communicator with strong client relationship and stakeholder management skills.
• Knowledgeable in health, safety, and statutory compliance within facilities management.

Package & Benefits

• £85,000 base salary
• £8,000 car allowance
• 5% bonus
• Private healthcare
• Dental plan
• Travel expenses
• 26 days holiday + bank holidays
• Hybrid working model (1–2 days WFH per week)

Glenn Steed