Account Creation Support Clerk

Sysco GB; Ashford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading foodservice supplier in Ashford is looking for an Account Creation Support Clerk. You will create and manage customer accounts while ensuring high-quality service. Ideal candidates should have exceptional customer service skills, proficiency in SAP and Salesforce, and the ability to work independently. The role offers a competitive salary, generous benefits, and opportunities for career growth.

Benefits

Competitive salary

Huge discounts on food products

Generous holiday allowance

Recognition awards and incentives

Qualifications

• Detail-oriented and proactive, capable of thriving in a fast-paced environment.
• Ability to maintain data integrity according to established procedures.

Responsibilities

• Create and maintain customer accounts and hierarchies.
• Communicate progress and timelines clearly with Sales and customers.
• Track and meet KPIs and SLAs.

Skills

Exceptional customer service skills

Strong organisational skills

Excellent typing skills

Confidence working independently

Intermediate Excel skills

Strong overall IT literacy

Tools

SAP

Salesforce

Job description

Account Creation Support Clerk

Ashford

27087 and excellent company benefits

37.5 hours per week Monday - Friday

Are you detail-oriented proactive and thrive in a fast-paced customer-focused environment Join our dynamic team as an Account Creation Support Clerk where you’ll play a vital role in creating and maintaining customer accounts while delivering exceptional service to both internal and external stakeholders.

As an Account Creation Support Clerk you’ll be responsible for the end‑to‑end creation of customer accounts and hierarchies using SAP Stibo and Salesforce. You’ll manage requests efficiently, keep stakeholders informed and ensure that all tasks are completed to the highest standard and within agreed timeframes.

What you will be doing

• Create customer accounts and hierarchies across all business sectors
• Maintain clear and proactive communication with Sales and customers regarding progress and timelines
• Take full ownership of customer account requests ensuring timely and accurate completion
• Update internal systems and maintain data integrity according to established procedures
• Track and meet key performance indicators (KPIs) and service level agreements (SLAs)
• Provide support to Support Clerks and assist Management with ad hoc duties

About You

• Exceptional customer service and communication skills
• Strong organisational skills and high attention to detail
• Excellent typing skills with a focus on accuracy
• Confidence working independently and as part of a team
• Intermediate Excel skills and strong overall IT literacy
• Experience with SAP and

What you’ll get

A competitive salary

Huge discount on all sorts of lovely food and award‑winning products

Generous holiday allowance with option to purchase more

Recognition awards and incentives

Pension

Real career opportunities - being part of Sysco the world’s leading foodservice business opens up a world of possibility

And much more.

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Brakes everyone is welcome. We don’t want you to fit our culture; we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV; we’re more focused on who you are and your potential. As part of our values we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process speak to our resourcing team who will be happy to support you.

Company

Built on a passion for food and feeding the nation we are the UK’s largest foodservice supplier. Every day Brakes delivers the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants as well as schools, caterers, care homes and hospitals. Our customers depend on us and our 8,000‑strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Remote Work: No

Employment Type: Full‑time

Key Skills: Customer Service, Communication skills, Basic Math, Cashiering, Computer Skills, Math, Retail Sales, 10‑Key Calculator, Copywriting, Cash Handling, Planograms, Stocking

Experience: years