Access Wellbeing-Single Point of Access Co-ordinator

NHS; Weymouth; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare organization in Weymouth is looking for a Coordinator to oversee mental health support services. This role is pivotal in coordinating requests and ensuring effective service delivery. Ideal candidates will have NVQ Level 3 or equivalent experience, excellent communication skills, and experience in customer-focused environments. This is a full-time, fixed-term role with a salary of £27,485 to £30,162 per year.

Qualifications

• Experience of working under own direction.
• Experience of Chairing, planning and organising complex meetings/agendas.
• Evidence of consistent pattern of learning from education, training and experience.

Responsibilities

• Implement and run daily SPOA meeting to coordinate requests for support.
• Oversee and track patients' requests and collate relevant information.
• Monitor the performance and effectiveness of the SPOA.

Skills

Experience in a customer focussed environment

Excellent written and verbal communication skills

Excellent interpersonal skills

Education

NVQ Level 3 qualification or equivalent experience

Tools

Word

Access

Excel

Job description

Overview

Job summary: The new single point of access for Access Wellbeing Weymouth is looking for a Coordinator role. This is an exciting and new developing role. It is a pivotal role to bring services together and provide overall oversight and administrative functions across the whole of Access Wellbeing Weymouth. It is an exciting opportunity to be at the forefront of transformation developments in Weymouth. Working closely with our on site team, including colleagues in Primary Care, Secondary Care and Universal Services you will work to help people access the right support at the right time for their mental health and wellbeing. This is a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application. Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job: This role is a critical and evolving post to support Access Wellbeing.

Main duties

• To implement and run a daily single point of access (SPOA) meeting in the locality to co-ordinate and action all requests for specialist and focussed community mental health support and intervention in the locality.
• To oversee and track patients\' requests - collating all relevant information to support the SPOA panel to reach an appropriate decision for patients and then tracking progress through services.
• Monitor the performance and effectiveness of the SPOA.

Employment specifics

• Enhanced Disclosure and Barring Service (DBS) check required; the Trust will cover the cost. Applicants who subscribe to the DBS update service may present a valid DBS certificate instead of requiring a new check.

About us

At Dorset HealthCare we are on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We are a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it\'s one of the reasons the CQC rated us outstanding in 2019. It is also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you\'re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We\'re all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We\'re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you\'ll be part of a strong team, challenge yourself, build a career, and teach us what we don\'t know. And you\'ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Details

• Date posted: 19 September 2025
• Pay scheme: Agenda for change
• Band: Band 4
• Salary: £27,485 to £30,162 a year pa
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Full-time
• Reference number: 152-M219.25A
• Job locations: Hope House, 2 Dorchester Road, Weymouth, DT4 7JS

Person Specification

Knowledge Essential

• NVQ Level 3 qualification or equivalent experience
• Evidence of consistent pattern of learning from education, training and experience

Job Specific Essential

• Experience of working under own direction
• Experience in a customer focussed environment
• Experience of Chairing, planning and organising complex meetings/ agendas

Desirable

• Experience of supporting service improvement

IT Essential

• Evidence of working with IT systems including Word, Access, Excel

Desirable

• Evidence of ability to support collation and analysis of data

Personal Qualities Essential

• Excellent written and verbal communication skills
• Excellent interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer details

Employer name: Dorset HealthCare University NHS Foundation Trust

Address: Hope House, 2 Dorchester Road, Weymouth, DT4 7JS

Employer website: Dorset HealthCare University NHS Foundation Trust (work-for-us page)