3PL Contract Manager

Bis Henderson; Essex; On-site; GBP 55,000 - 65,000; Full time

Job summary

A dynamic logistics company is seeking an experienced Contracts Manager to lead UK operations from their Essex hub. The successful candidate will ensure operational excellence and contract compliance while managing a motivated team. Responsibilities include managing KPIs, conducting contract reviews, and improving cost efficiency. Candidates should have strong knowledge of WMS, proficiency in MS Excel, and previous operational management experience in logistics. The role offers a competitive salary and requires the right to work in the UK.

Qualifications

• Strong knowledge of warehouse management systems (WMS).
• Proven management experience in logistics or 3PL operations.
• Experience in customer-facing roles and budget management.

Responsibilities

• Lead a motivated team ensuring operational excellence.
• Manage and analyze KPIs and SLAs.
• Ensure compliance with contracts and operational budgets.

Skills

Knowledge of WMS

Proficient in MS Excel

Staff management

P&L analysis

Budget management

Customer facing experience

Job description

Location: Basildon
Salary: 55,000 - 65,000.00 + car

Summary:
Our client is a dynamic logistics company, delivering integrated 3PL and supply chain solutions. They are seeking an experienced Contracts Manager to expand their UK operations and to take a pivotal role at their Essex based hub and support future regional growth.

About the Role
You will ensure operational excellence and contractual compliance across the UK logistics activities. You'll lead a motivated team, optimise performance, and maintain strong customer relationships while aligning with existing Group standards. You'll assume full operational responsibility for this site and later contribute to the rollout of the logistics model across additional UK sites.

Key Responsibilities

• Operational leadership, managing and developing a team
• Managing and analysing KPIs and SLAs
• Ensure contractual compliance
• Undertake contract reviews and regular customer contact
• Manage operational budgets and monitor costs.
• Analyse P&L performance and improve cost efficiency and profitability
• Monitor and improve warehouse performance and procedures.

Experience

• Strong knowledge of WMS and MS Excel
• Previous operational and management experience in logistics or 3PL operations
• Proven staff management experience
• Good commercial knowledge and able to analyse P&L and budget management
• Previous experience in customer facing roles

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.