2nd Line IT Technician

The Priory Learning Trust; Weston-super-Mare; On-site; GBP 32,000 - 35,000; Full time

Job summary

An educational organization in Weston-super-Mare is looking for a motivated 2nd Line IT Engineer to support staff and students across multiple Trust sites. Responsibilities include managing IT devices, improving network infrastructure, and resolving technical issues. The ideal candidate will have a passion for IT, relevant qualifications, and at least 2 years’ experience in a customer-focused IT environment. This full-time position offers various company benefits and a friendly community.

Benefits

Access to wellbeing centre

Funded Healthcare Scheme

Discounted nursery fees

Contributory pension scheme

CPD opportunities

Health & Fitness offers

Flu vaccinations

Qualifications

• Must have at least 2 years of experience in a busy IT environment.
• Valid driver's license and access to a car.
• Good literacy and numeracy skills.

Responsibilities

• Assist with smooth running of IT devices.
• Help with network infrastructure improvements.
• Resolve technical issues for staff and students.

Skills

Team player

Passion for IT and customer service

Understanding of Operating Systems

Repair and warranty management

Communication skills

Education

BTEC National Diploma in IT or related

GCSE grade C in Maths and English

Tools

Microsoft software

Apple devices

Google devices

Job description

DescriptionSupporting documentsEmployerLocation

Permanent

All Year Round

Full Time - 37 Hours per week

TPLTSS6 £32,061 - £34,433 (actual salary)

Plus various Company Benefits

Job Summary

The Priory Learning Trust is looking to recruit a highly motivated and technically competent 2nd Line IT Engineer to effectively assist in supporting staff and students as part of an established centralised network across the Trust. This position is based at Priory Community School – An Academy and the successful candidate must be able to travel between Trust sites. This post commences ASAP once the right candidate has been found.

Responsibilities

• Assist with the smooth running of Microsoft, Apple and Google devices.
• Assist with network infrastructure (improvements and change control).
• Resolve technical issues for students and staff.

Qualifications

• Be an excellent team player.
• Have a passion for IT and customer service.
• Have an excellent understanding of modern Operating Systems, Software and Hardware.
• Be able to deal with repairs and warranties.
• Have a valid driver’s licence and a car.
• Have at least 2 years’ experience in a busy, customer focused IT environment.
• BTEC National Diploma (Level 3) in an IT related subject and / or Microsoft Certifications, CompTIA certifications.
• Good literacy and numeracy skills which include GCSE grade C or above in Maths and English, IT or equivalent.

Benefits

• The PLaTform – Access to our dedicated wellbeing centre & exclusive shopping discounts.
• Healthshield – Funded Healthcare Scheme for employees and all dependents, which provides services such as a 24 / 7 GP Line & Healthcare cashback.
• Discounted nursery fees for parents AND grandparents at our Academy pre schools.
• Contributory pension scheme offering generous employer contribution rates.
• CPD opportunities both internally & externally.
• A very friendly school community with dedicated, supportive & inspiring colleagues.
• Health & Fitness offers, including incredible discounts on @Worle Sports Centre and Nuffield Health, and a Cycle 2 Work Scheme.
• Flu vaccinations.

Safeguarding Statement

The Priory Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Recruitment Policies

All paid positions which involve working regularly within academies are exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions (including convictions with Absolute Discharge), cautions or bind-overs you may have, even if they would otherwise be regarded as ‘Spent’ under this Act and where applicable any disqualifications under the Childcare Act. The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service filtering guide. Offers of employment will be subject to satisfactory references, searches and Disclosure and Barring Service clearance.

Closing Date : 18th December 2025

Proposed Interview Date : 22nd December

Proposed Start Date : 19th January 2026

Safeguarding Statement

The Priory Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Offers of employment will be subject to satisfactory references and Disclosure and Barring Service clearance.