24hr Part Time Sales Assistant, Steve Madden, Oxford Street

Kurt Geiger; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading footwear and accessories brand in London is seeking a customer service representative to deliver exceptional service, manage stock, and support sales targets. Candidates should have strong communication skills and a passion for fashion trends. This role offers a competitive hourly rate and attractive employee discounts, with opportunities for training and brand ambassador participation.

Benefits

Competitive basic hourly rate

Amazing employee discounts

Pension contribution

24hr GP access

Uniform allowance

Qualifications

• Strong communication skills to enhance client interactions.
• Understanding of customer service excellence.
• Interest in fashion trends to effectively assist customers.

Responsibilities

• Deliver exceptional customer service consistently.
• Manage stock and maintain store standards.
• Support management in achieving sales targets.
• Guide clients and provide product information.

Skills

Strong communicator

Understanding of excellent service

Interest and awareness of key fashion trends

Self-motivated

Confident working in a team

Job description

About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

WE NEED YOU TO:

• Consistently deliver exceptional service
• Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Assist in the preparation and planning of promotional activities
• Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in training activities to become a confident brand ambassador

• Strong communicator
• Understanding of excellent service
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team

• Competitive basic hourly rate
• Amazing employee discounts
• Pension contribution
• 24hr GP access, through RetailTrust
• Uniform allowance

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One

For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism